Stacy Jackson
Oklahoma City,OK
Summary
Highly motivated graduate with a master’s degree in human resource management, seeking a full-time position where I can apply my many years of experienced and knowledge to help provide timely, efficient, and accurate HR services.
Overview
16
16
years of professional experience
Work History
Branch Manager
USE Federal Credit Union
05.2021 - 05.2023
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Banking Associate III, Commercial Service
MidFirst Bank
12.2017 - 05.2021
- Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
- Optimized time management skills by prioritizing tasks based on urgency levels while meeting strict deadlines and maintaining attention to detail.
Banking Associate
First Fidelity Bank
04.2007 - 12.2017
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
Master of Arts, Human Resource Management -
Webster University
01.2022
Bachelor of Organizational Leadership -
Langston University
01.2015
Skills
- Organizational Leadership
- Employment Law
- Talent Acquisition Strategies
- Team Dynamics
- Human Resource Policies & Procedures
- Effective Oral & Written Communication
- Time Management
- Managing Employee Performance
- Promoting Career Development
- Consumer Loans
Communication Skills
Developed strong community relationships, enhancing the organization’s public image and employ engagement.
Leadership Experience
Successfully, led a team of financial professionals and fostered a culture of continuous learning, and professional development.
Professional Experience
Conducted comprehensive training programs, aligned staff competencies with organizational goals, supervised the onboarding process for new customers, and ensured adherence of banking regulations.
Timeline
Branch Manager
USE Federal Credit Union
05.2021 - 05.2023
Banking Associate III, Commercial Service
MidFirst Bank
12.2017 - 05.2021
Banking Associate
First Fidelity Bank
04.2007 - 12.2017
Master of Arts, Human Resource Management -
Webster University
Bachelor of Organizational Leadership -
Langston University
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