Summary
Overview
Work History
Skills
Certification
Timeline
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Stacy Jarrell

Stacy Jarrell

Franklin,IN

Summary

Accomplished Mortgage Loan Officer with over 15 years of origination experience. Extensive real estate knowledge and success in client education. Successful in managing large customer base and exceeding business goals. Possesses deep understanding of credit analysis, loan origination and closing.

Overview

1
1
Certificate
14
14
years of professional experience

Work History

Mortgage Loan Officer

Mutual Savings Bank
08.2022 - 11.2023
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
  • Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
  • Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.

Mortgage Loan Consultant

Fairway Independent Mortgage
01.2019 - 01.2022
  • Assisted clients in selecting suitable mortgage products by thoroughly explaining various loan program features, terms, and conditions.
  • Consistently exceeded monthly sales targets by effectively managing a pipeline of mortgage applications and maintaining strong client relationships.
  • Reduced processing time for mortgage applications by implementing efficient document organization strategies and proactively addressing potential issues.
  • Attended networking events to generate new leads, expanding brand visibility within the local community and fostering valuable partnerships with real estate professionals.
  • Cultivated strong relationships with referral partners such as realtors, builders, attorneys, resulting in consistent lead generation from trusted sources.

Mortgage Loan Consultant

Amerifirst Home Mortgage
01.2017 - 01.2019
  • Provided exceptional customer service throughout the entire loan process, leading to increased referrals from satisfied clients.
  • Tracked market trends closely to provide up-to-date advice on potential shifts in interest rates or lending guidelines to both colleagues and clients alike.
  • Coordinated seamless handoffs between departments during each phase of the mortgage application process, ensuring clear communication and efficient progression.
  • Conducted regular follow-ups with clients after loan closure to ensure continued satisfaction and address any potential issues promptly.

Mortgage Loan Consultant

Chase Bank
01.2010 - 01.2015
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Identified opportunities to cross-sell and upsell loan products to customers.

Skills

  • Credit Analysis
  • Loan processing
  • Relationship development and management
  • Encompass
  • RESPA Rules
  • Conventional and Government loans
  • Indiana Down Payment Assistance Programs
  • Document Review
  • Ethical Conduct
  • Problem Solving
  • Credit Evaluation
  • Pipeline Management

Certification

Licensed Mortgage Loan Officer - NMLS 627978

Timeline

Mortgage Loan Officer

Mutual Savings Bank
08.2022 - 11.2023

Mortgage Loan Consultant

Fairway Independent Mortgage
01.2019 - 01.2022

Mortgage Loan Consultant

Amerifirst Home Mortgage
01.2017 - 01.2019

Mortgage Loan Consultant

Chase Bank
01.2010 - 01.2015

Business Communication

IUPUI

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Stacy Jarrell