Stacy Jospeh
Wellington,FL
Summary
I maintain a steady yet fast and organized control over specific work environment while maintaining pleasant reviews all around. Dedicated professional with strong customer service skills and cash management experience. Proven ability to work alongside other as well as learn under others, while also keeping leadership
Overview
2
2
Languages
5
5
years of professional experience
Work History
FOH Team Member
Panda Express
Wellington, Florida
01.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took orders accurately and efficiently using point-of-sale system.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in training new team members on service protocols.
- Completed daily side work tasks assigned by supervisor or manager.
Sales Associate
Charlotte Russe
Wellington, Florida
02.2023 - 01.2024
- Highlighted unique features and educated customers on applications of products to drive sales.
- Delivered tailored product recommendations that improved customer selection experience.
- Educated customers on current trends and product features to enhance knowledge.
- Collaborated with sales team members to achieve group sales targets.
- Processed transactions accurately, utilizing point-of-sale system and managing cash.
- Responded to incoming calls, providing detailed information on store products and services to enhance customer engagement.
Cashier Team Lead
BurgerFi
Wellington, FL
02.2022 - 03.2022
- Supervised cashier team to ensure efficient customer service and operations.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Developed strong working relationships with team members to foster collaboration.
Education
High School Diploma -
Wellington Community Highschool
Wellington, FL05-2025
Skills
- Customer service
- Cash management
- Salesmanship
- Guest relations management
- Dining atmosphere management
- Food Quality Inspection
- Quick Service
- Training coordination
- Performance metrics
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Adaptability
- Phone etiquette
- Organizational skills
- Problem solving
- Promoting specials
- Professional appearance
Languages
French
Limited
Creole
Native/ Bilingual
Affiliations
- Flag football
- Church Representative
Timeline
FOH Team Member
Panda Express
01.2024 - Current
Sales Associate
Charlotte Russe
02.2023 - 01.2024
Cashier Team Lead
BurgerFi
02.2022 - 03.2022
High School Diploma -
Wellington Community Highschool