Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Kivel

Grand Blanc,MI

Summary

Dedicated and versatile professional with extensive experience in management, customer service, and training roles. Skilled in leading teams, scheduling, and providing exceptional service to clients. Seeking a long-term position where I can leverage my skills and continue to grow professionally.

Overview

24
24
years of professional experience

Work History

Manager

TNT Resident and Commercial Cleaning
06.2024 - Current
  • Lead a team to efficiently clean residential and commercial properties, ensuring high standards of service and customer satisfaction.

House Cleaner

Cleaning With Meaning LLC
06.2023 - 05.2024
  • Provided comprehensive cleaning services for residential properties, including move-out cleans and deep cleans, tailored to client needs.

Area Manager

PICS Inventory Specialists
12.2022 - 06.2023
  • Managed and trained a team of 10-30 employees to conduct accurate inventories for businesses, focusing on customer service and operational efficiency.

Area Manager

WIS International Inventory
05.2021 - 12.2022
  • Oversaw inventory operations across Michigan, including hiring, training, and payroll, while maintaining strong customer relations.

Retail Merchandiser Team Lead

Retail Odyssey (for Kroger stores)
11.2020 - 05.2021
  • Led merchandising efforts, organized product displays, and trained new employees, ensuring excellent customer service and communication.

Assistant Manager

Great Clips
08.2014 - 05.2019
  • Managed scheduling and employee assistance, provided customer service, and conducted meetings to enhance team performance and client satisfaction.

Cosmetology Instructor

Grondins Cosmetology School
05.2010 - 08.2014
  • Instructed students in cosmetology skills, prepared them for state board exams, and maintained a customer-focused environment.

Hairstylist/Cosmetologist

Roosters Men's Grooming Center
02.2011 - 02.2012
  • Delivered personalized grooming services, managed appointments, and ensured a welcoming atmosphere for clients.

Secretary

LIST Psychological Services
06.2008 - 12.2009
  • Scheduled appointments, verified insurance, and maintained patient records, providing excellent administrative support and customer service.

Nurses Aid

West Branch Regional Medical Center
03.2001 - 06.2006
  • Provided compassionate care to patients, assisted with daily activities, and maintained a clean and organized environment.

Education

Licensed Cosmetologist and Instructor -

Grondins Cosmetology School
Lapeer, MI
01.2011

High School Diploma - undefined

Ogemaw Heights High School
West Branch, MI
06.2007

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Operations management
  • Customer relationship management (CRM)
  • Performance evaluations
  • Coaching and mentoring

Timeline

Manager

TNT Resident and Commercial Cleaning
06.2024 - Current

House Cleaner

Cleaning With Meaning LLC
06.2023 - 05.2024

Area Manager

PICS Inventory Specialists
12.2022 - 06.2023

Area Manager

WIS International Inventory
05.2021 - 12.2022

Retail Merchandiser Team Lead

Retail Odyssey (for Kroger stores)
11.2020 - 05.2021

Assistant Manager

Great Clips
08.2014 - 05.2019

Hairstylist/Cosmetologist

Roosters Men's Grooming Center
02.2011 - 02.2012

Cosmetology Instructor

Grondins Cosmetology School
05.2010 - 08.2014

Secretary

LIST Psychological Services
06.2008 - 12.2009

Nurses Aid

West Branch Regional Medical Center
03.2001 - 06.2006

High School Diploma - undefined

Ogemaw Heights High School

Licensed Cosmetologist and Instructor -

Grondins Cosmetology School

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Stacy Kivel