Stacy Lancaster
Louisburg
Summary
Personable and dedicated customer service and food service, with extensive experience in industry. Solid team player with upbeat, positive attitude and skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
1991
1991
years of post-secondary education
Work History
Manager
Timbercreek
Louisburg
03.2025 - Current
- Managed daily operations and coordinated team activities for efficient workflow.
- Trained new staff on procedures, and customer service expectations.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
Rcs family restaurant
Martin City
02.2021 - 12.2024
- Addressed customer inquiries and resolved issues effectively in a timely manner.
- Managed daily operations and coordinated team activities for efficient workflow.
- Booked and oversaw large group reservations
- Helped maintain inventory and quality of food
Server
Timbercreek
Louisburg
11.2017 - 02.2021
- Provided excellent customer service to enhance dining experiences.
Catering Assistant
Family Catering
Louisburg
03.2010 - 03.2016
- My mother catered for about 15 years so when I could I was her help. I would help prepare food and load up supplies then when we got to event set up and served then break down, clean up and unload when back.
Bartend/FOH Manager
Harold’s Smokehouse
Freeman
01.2012 - 03.2014
Education
Louisburg
Louisburg, KSSkills
- Been in food services and customer services all my life
- Worked in front of house ,bartend and back of house
- I work well in fast pace environment
Timeline
Manager
Timbercreek
03.2025 - Current
Manager
Rcs family restaurant
02.2021 - 12.2024
Server
Timbercreek
11.2017 - 02.2021
Bartend/FOH Manager
Harold’s Smokehouse
01.2012 - 03.2014
Catering Assistant
Family Catering
03.2010 - 03.2016
Louisburg