Stacy La Rosa
West Sacramento,CA
Summary
I am a customer oriented professional with over 18 years in the service industry. I am well versed in wine, spirits, beer and cocktails. I embraced my passion for the wine and spirit industry after attending a wine sensory and evaluation course through UC Davis Extension. Since then, I've achieved Wine & Spirit Trust (WSET) Wine - Level 2 and Spirits Level 1 Certifications. I am currently studying to become a certified sommelier. I pride myself on the relationships I've built within the greater Sacramento area's winery and brewery communities. I'm seeking an opportunity that will help me advance my education and career in the wine and spirit industry.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server
Casa East Sac
03.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Shared wine and food pairings with guests based on my personal knowledge.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Beverage Director
American River Provisions
04.2019 - 03.2020
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Planned service for special events by developing drink lists and inventories.
- Created craft cocktails for special events.
- Suggested appetizer and meal pairings with specific drinks.
- Serving food and drinks to guests.
- Plating / food preparation.
Cosmetologist
Self Employed
11.2006 - 04.2017
- Hair cutting, styling and coloring in a salon as well as for weddings, special events and photo shoots.
- Booked appointments, answered phones, greeted clients and handled payments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Book keeping.
- Advertising.
Bartender
The Philosophers Club
01.2014 - 01.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Cosmetologist License -
Zenzi's Cosmetology School
San Francisco, CA02.2004
High School Diploma -
Mid-Peninsula High School
Palo Alto, CA06.2002
Skills
- Wine Evaluation & Description
- Wine Pairings
- Food & Beverage Sales and Promotion
- Waiting Tables
- Dining Customer Service
- Bartending
- PoS Operation
- Customer Service
- Event Planning
- Networking
Certification
- Wine & Spirits Education Trust - Wine, Level 2
- Wine & Spirits Education Trust - Spirits, Level 1
References
- Deborah Sullivan - Former Manager, The Philosophers Club: (650) 703-1930
- Gabriella Martinez - Former Manager, Casa East Sac: (916) 718-0112
- Michael Killmartin - Former Co-worker, American River Provisions: (925) 890-2275
Timeline
Server
Casa East Sac
03.2023 - 07.2023
Beverage Director
American River Provisions
04.2019 - 03.2020
Bartender
The Philosophers Club
01.2014 - 01.2015
Cosmetologist
Self Employed
11.2006 - 04.2017
Cosmetologist License -
Zenzi's Cosmetology School
High School Diploma -
Mid-Peninsula High School
- Wine & Spirits Education Trust - Wine, Level 2
- Wine & Spirits Education Trust - Spirits, Level 1
Similar Profiles
Kristi MirandaKristi Miranda
Elementary Classroom Teacher at East Sac County CSDElementary Classroom Teacher at East Sac County CSD
Lauren RossiLauren Rossi
Server at Canon East SacServer at Canon East Sac
Yarsheka Howard-ThomasYarsheka Howard-Thomas
CASA Advocate Supervisor at East Texas CASACASA Advocate Supervisor at East Texas CASA