Stacy McClintic
Colorado Springs,CO
Summary
Dynamic leader with a proven track record at Creations Hardwoods, adept in customer service and complex problem-solving. Excelled in staff management, enhancing customer satisfaction, and driving profitability through strategic cost control. Skilled in team leadership and verbal communication, consistently achieving goals and improving operational efficiency.
Overview
10
10
years of professional experience
Work History
Manager
Creations Hardwoods
08.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Performed and prepared estimates.
- Payroll
- Other duties as assigned
Injectionist
Storms Allergy Clinic
05.2015 - 08.2017
- Administered allergy shots to patients
- Assessed patients before and after injection for increased symptoms
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Trained new patients
- Administered medications per protocol for severe reactions.
Education
CMA Certification - Certified Medical Assistant
Pima Medical Institute
Colorado Springs, CO05-2015
Associate of Science - Nursing
Neosho County Community College
Chanute, KS08-2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Computers
Timeline
Manager
Creations Hardwoods
08.2017 - Current
Injectionist
Storms Allergy Clinic
05.2015 - 08.2017
CMA Certification - Certified Medical Assistant
Pima Medical Institute
Associate of Science - Nursing
Neosho County Community College
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