Stacy Mendoza
Rosenberg,TX
Summary
Proven Patient Access Representative III with a track record at Memorial Hermann, adept in healthcare systems navigation and demonstrating strong empathy. Excelled in maintaining HIPAA compliance and enhancing patient care quality through effective problem-solving and tailored customer service. Skilled in EMR, ensuring efficient patient check-in and data management.
Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
Overview
10
10
years of professional experience
Work History
Patient Access Representative III
Memorial Hermann
06.2014 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
GED -
Lamar
Richmond, TX01-1999
Skills
- Patient check-in
- Healthcare systems navigation
- Strong empathy
- EMR
Timeline
Patient Access Representative III
Memorial Hermann
06.2014 - Current
GED -
Lamar
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