Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Stacy Miller

Boise,ID

Summary

Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner/Operator

A Few Good Cleaners
Boise, Idaho
04.2024 - Current
  • Established pricing models that balanced competitiveness with profitability goals.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Built relationships using interpersonal skills.

Claims Examiner II

Blue Cross of Idaho
Meridian, Idaho
03.2001 - 09.2003
  • Reviewed medical records and documents to determine coverage eligibility of claims for insurance benefits.
  • Investigated discrepancies in claims and resolved issues with customers via telephone or written correspondence.
  • Developed a detailed understanding of the company's policies and procedures related to claim processing and payment determination.
  • Collaborated with internal departments such as Underwriting, Provider Relations, Medical Management, Quality Assurance., as needed.
  • Initiated contact with providers to obtain additional information needed for accurate adjudication of claims.
  • Managed workloads efficiently by prioritizing tasks based on urgency or importance.
  • Handled and processed variety of claims.
  • Double-checked and reviewed documentation for denied and accepted insurance claims.
  • Researched and followed up on denied insurance claims.
  • Processed claims payments and denials in accordance with company procedures.

Education

High School Diploma -

El Sereno High School
Sacramento, CA
06-1989

Some College (No Degree) - Health Information Technology

Boise State University
Boise, ID

Some College (No Degree) - AA

College of Western Idaho
Nampa, ID

Skills

  • Business Planning
  • Relationship Management
  • Finance management
  • Operations Management

Certification

  • Certified in Medical Terminology
  • Certified in CPT

Timeline

Owner/Operator

A Few Good Cleaners
04.2024 - Current

Claims Examiner II

Blue Cross of Idaho
03.2001 - 09.2003

High School Diploma -

El Sereno High School

Some College (No Degree) - Health Information Technology

Boise State University

Some College (No Degree) - AA

College of Western Idaho
Stacy Miller