STACY MILLER
Summary
Compassionate and professional individual seeking a new opportunity that would allow me the opportunity to highlight my talents and experience developed through my Medical Assistant and Branch Lead positions, while building on my education and growth.
Overview
20
20
years of professional experience
Work History
Care Advocate
Community Health Plan of Washington
Seattle
06.2024 - Current
- Guided members in navigating healthcare systems and benefits.
- Welcomed members to inform and educate on health services and resources available.
- Completed members' annual health assessment
- Addressed member inquiries regarding coverage and services provided.
- Maintained accurate records of member interactions.
Care Advocate
Community Healthplan of Washington
Seattle, Washington
06.2024 - Current
Branch Lead
Bellevue Healthcare
Burlington, WA
12.2018 - 06.2024
- Ordered inventory and maintained PAR levels to ensure optimal supply availability
- Created and processed orders for inventory replenishment.
- Processed payments and managed deposits to ensure accurate financial record-keeping
- Conducted insurance verification for patient eligibility and prior authorizations.
- Conducted insurance verification for patient eligibility and prior authorizations to facilitate timely treatment.
- Reviewed medical documentation to ensure compliance with insurance billing requirements.
- Hospice billing
- Supervised daily operations and staff activities in a healthcare branch.
- Ensured compliance with healthcare regulations and safety protocols in operations.
- Assigned tasks to staff members and monitored their performance on a regular basis.
Allergy Technician
Allergy Clinic of Tulsa
08.2016 - 07.2018
- Led injection team to ensure safe and effective administration of allergy treatments
- Conducted quality control on allergy extracts to ensure compliance with safety standards
- Order / Maintain supply and inventory; enter extract data into Rosch Injection System
Allergy Technician
Allerpointe
11.2013 - 07.2014
- Ordered and mixed medications for immunotherapy treatments to ensure accurate dosage and efficacy
- Provided counseling to patients regarding allergy testing procedures
- Recorded patient demographic information to ensure proper service delivery
Durable Medical Equipment / Customer Service Representative
Landmark Healthcare
12.2006 - 12.2009
Education
Diploma with Honors -
Education America
Medical Assisting -
Education America
Fort Worth, TXSkills
- Insurance verification
- Prior authorization
- Patient care
- Patient resource allocation
- Medical assistant
- Process improvement
- Customer service
- Purchasing management
- MS Office
Communication Skills
Concise written and verbal communicator paired with excellent organizational and critical thinking skills. Improves policies and procedures in support of operational business needs with efficiency.
Timeline
Care Advocate
Community Health Plan of Washington
06.2024 - Current
Care Advocate
Community Healthplan of Washington
06.2024 - Current
Branch Lead
Bellevue Healthcare
12.2018 - 06.2024
Allergy Technician
Allergy Clinic of Tulsa
08.2016 - 07.2018
Allergy Technician
Allerpointe
11.2013 - 07.2014
Durable Medical Equipment / Customer Service Representative
Landmark Healthcare
12.2006 - 12.2009
Diploma with Honors -
Education America
Medical Assisting -
Education America