Stacy Mireles
Lufkin,TX
Summary
Skilled Pharmacy Technician with proven expertise in drug inventory management and workflow optimization. At CVS Pharmacy, I enhanced medication dispensing accuracy and customer service, leveraging strong communication skills and insurance verification proficiency. Achieved significant improvements in efficiency and patient satisfaction, demonstrating a commitment to excellence and safety in pharmaceutical care.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Lufkin, TX
10.2018 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
Cashier
Buffalo Wild Wings
Lufkin, TX
08.2023 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Pharmacy Technician
Walmart
Center, TX
07.2015 - 07.2017
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
Graduate Certificate - Medical Assistant
Panola College
Carthage, TX08-2021
High School Diploma -
Center High School
Center, TX05-1999
Some College (No Degree) - General Studies
Tyler Junior College
Tyler, TXSkills
- Workflow Optimization
- Insurance Billing
- Drug utilization review
- Drug safety
- Insurance Verification
- Drug Inventory Management
- Cash Register Operation
- Customer Service
- POS Systems
- Cash Handling
- Payment Processing
- Customer Assistance
References
References available upon request.
Timeline
Cashier
Buffalo Wild Wings
08.2023 - 10.2024
Pharmacy Technician
CVS Pharmacy
10.2018 - Current
Pharmacy Technician
Walmart
07.2015 - 07.2017
Graduate Certificate - Medical Assistant
Panola College
High School Diploma -
Center High School
Some College (No Degree) - General Studies
Tyler Junior College