Stacy Myers
Uniontown,PA
Summary
Seeking a position where I can apply my skills, learn new ones, and contribute positively to the team and company goals.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
ContactUS Communications
Grindstone, Pennsylvania
03.2023 - 10.2023
- I would take incoming calls from customers who were calling in to register their new appliances, and we would offer them an extended warranty.
Customer Service Representative
TTEC
Uniontown, Pennsylvania
05.2007 - 02.2023
- I was a helpline agent where other agents would call to get any help they needed on calls.
- I was in the Executive Resolution Department, where I took calls from customers who wanted to speak to a supervisor or needed higher agent assistance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- I worked for a military bank, where I handle incoming calls to deal with members' checking, savings, or credit card accounts.
Cleaning Service
FIC
Uniontown, Pennsylvania
05.2005 - 12.2005
- I would drive to different businesses, such as offices, doctors' offices, or even retail stores, to clean before or after hours to make sure the facilities were clean for the next day.
Education
High School Diploma -
Albert Gallatin High School
Uniontown, PA06-2004
Skills
- Store maintenance
- Multitasking and organization
- Customer support
- Complaint resolution
- Customer retention
- Active listening
Timeline
Customer Service Representative
ContactUS Communications
03.2023 - 10.2023
Customer Service Representative
TTEC
05.2007 - 02.2023
Cleaning Service
FIC
05.2005 - 12.2005
High School Diploma -
Albert Gallatin High School