Stacy N. Flores
Simi Valley,CA
Summary
Accomplished District Sales Manager with a proven track record of consistently achieving exceptional results. Recognized for outstanding accomplishments in driving sales, enhancing customer experience, developing high-performing teams, and successfully launching new stores. Highly motivated and adept at balancing people and task-oriented responsibilities. Expertise in talent acquisition, training and development, new store openings, customer relations, visuals, loss prevention, and operations.
Overview
19
19
years of professional experience
Work History
District Manager
Boot Barn Holdings Inc.
04.2015 - Current
- Oversaw 13 locations enforcing high-quality standards of operation resulting in upwards of 68 million in revenue.
- Successfully led district to 9 consecutive years in sales growth over comp with several years leading the company.
- Focused teams on enhancing the customer experience improving OSAT survey score year over year resulting in top 5 in the company.
- Conducted operational audits at each location within the district to ensure operational excellence resulting in 0.30% shrink or less for 9 consecutive years.
- Oversaw successful store openings, coordinating logistics, staffing, training, and marketing efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication and learning between management teams across the district to share best practices in people development, employee relations, visuals and operations optimization resulting in 75% internal promotions within the district.
- Enhanced company brand recognition through community involvement, developing partnerships with local organizations and participating in charitable events.
- Reduced turnover rates year over year by implementing a strong store and district culture, succession plans, IDPs and team development contributing to strong new store growth.
- Trained and mentored 6 new District Managers externally and internally to ensure a successful transition into their role.
District Manager
Torrid
01.2006 - 04.2015
- Exceeded comp sales 8 consecutive years creating top volume district within company.
- Identified external and internal talent, maintaining filled positions and reducing turnover.
- Trained 5 District Managers and facilitated corporate training classes for 50+ Store Managers,
- VP appointed task member of conversion pilot resulting in company-wide roll out.
- Key player in corporate implementation of visual sets for 300+ stores.
- Point person in region for operational procedures, resolutions and loss prevention.
Education
Associate Arts Degree - Merchandise Marketing
The Fashion Institute of Design and Merchandising
Los Angeles, CA12.1998
Associate Arts Degree - Psychology
Moorpark College
Moorpark, CA12.1996
Skills
- Talent Acquisition
- Training and Development
- Customer Relations
- Visuals
- Loss Prevention
- Operations
- Communication Skills
- Employee Relations
- Team Building and Collaboration
- Adaptability
- Customer Acquisition
- Brand Recognition
Awards
- Top District Customer Capture, 2015-2023
- Top District Survey Score, 2023
- Top District Comp Sales, 2017, 2020, 2023
- Top ADT Growth in Company, 2014
- Company Peer Award, 2013
- Heart of Passion Award, 2009
- Visual Excellence Award, 2007
Accomplishments
* Positive district sales growth year over year resulting in top company performance.
* Improved CRM base leading the company 9 consecutive years.
* Networked and built strong community partnerships which supported and drove significant revenue towards company Hispanic initiative.
* Key player of 6 in developing NSO team for company's rapid growth.
* Contributed to the development and promotion of 2 Store Managers to District Managers.
Languages
Spanish
Professional Working
Timeline
District Manager
Boot Barn Holdings Inc.
04.2015 - Current
District Manager
Torrid
01.2006 - 04.2015
Associate Arts Degree - Merchandise Marketing
The Fashion Institute of Design and Merchandising
Associate Arts Degree - Psychology
Moorpark College
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