Chelsea Ingram
Dawsonville,GA
Summary
Dynamic individual with 10 years of hands-on experience in sales and marketing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
District Manager
ADP
07.2024 - Current
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas by 150% on the year and increased profitability by over $200k in sales utilizing effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Director of Marketing
The Helpful Hardware Company
08.2022 - 07.2024
- Determined marketing strategies for acquisitions to determine marketing penetration and sales growth possibilities. Implemented successful marketing strategies for eight new Ace Hardware acquisitions over 18 months resulting in increased customer count, customer engagement, and sales.
- Piloted the advancement of marketing efforts for 19 Ace Hardware’s, encompassing event, print, digital, and social media: instrumental in achieving a 30% increase in foot traffic and a 50% enhancement in online sales conversions.
- Directed, implemented, and coordinated 22 successful marketing campaigns spanning 19 locations within an 18-month timeframe, culminating in a notable increase in customer base, a rise in revenue, and enhanced customer interaction levels throughout 2023.
- Championed cross-functional partnership initiatives to evaluate marketing tactics for nineteen markets within four states, driving the development and execution of planned strategies that boosted revenue by 30%.
- Led a cross-functional team of nineteen marketing coordinators in executing cutting-edge strategies across four states; achieved a 25% surge in customer engagement, 15% rise in customer count, and 20% growth in sales revenue.
Integrated Marketing Project Manager
Cisco
01.2022 - 01.2022
- Spearheaded cross-functional collaboration to define project scope, craft detailed action plan, and execute 8 integrated marketing campaigns; led to successful campaign launches with a 50% increase in customer acquisition and 20% higher ROI.
- Coordinated stakeholder participation at every project phase, ensuring asset launches and deadline accomplishment; propelled operational efficiency by 20% and elevated project success rates by 15%.
- Identified operational inefficiencies across departments and led cross-functional teams to develop and implement strategic solutions with a 100% success rate, resulting in a 25% increase in overall productivity.
Marketing and Sales Manager
Department of Defense
01.2019 - 01.2022
- Engineered and executed a strategic training and leadership program for a sales and marketing team of 8 individuals, achieving a 100% success rate in exceeding revenue and sales targets.
- Executed the onboarding process for 400 new hires, providing individualized mentorship and expert coaching, resulting in all team members equipped to handle the demanding functions within the organization and excel in applicable roles.
- Orchestrated the execution of cutting-edge sales techniques, driving a 35% rise in sales productivity and a 20% improvement in customer satisfaction ratings, contributing to the achievement of company-wide sales targets.
Analytics Program Manager
Whidbey Island
01.2014 - 01.2019
- Directed and mentored a team of 30 employees in the execution of the organization's program assignments, achieving a remarkable 100% job completion rate, demonstrating exceptional leadership and commitment to team success.
- Orchestrated and guided a team of 30 personnel through intense assignment scenarios, necessitating swift data analysis, strategic decision-making, and comprehensive safety protocol comprehension; delivered a perfect track record of 100% successful task completion.
- Championed effective communication with senior leadership on behalf of 150 employees, facilitating informed strategic decision-making, task result dissemination, and tactical adjustments to uphold project success and prioritize employee safety and satisfaction.
Education
B.S. - Business Marketing Analytics
Liberty University
Lynchburg, VA01-2022
MBA - Strategic Management
Liberty University
Lynchburg, VA05-2025
Skills
- Operational Sales
- Client Relationship Management
- Customer Relation Management (CRM)
- Project Management
- Talent Acquisition
- Operations Management
- Acquisition Management
- Google Analytics
- Power BI
- Infrastructure expansion
- District expansion
- Tactical business planning
- Multi-unit management
Timeline
District Manager
ADP
07.2024 - Current
Director of Marketing
The Helpful Hardware Company
08.2022 - 07.2024
Integrated Marketing Project Manager
Cisco
01.2022 - 01.2022
Marketing and Sales Manager
Department of Defense
01.2019 - 01.2022
Analytics Program Manager
Whidbey Island
01.2014 - 01.2019
B.S. - Business Marketing Analytics
Liberty University
MBA - Strategic Management
Liberty University