Patient Services Coordinator
M Health Fairview
- Assisted patients with appointment scheduling and registration processes.
- Provided support in managing patient inquiries and resolving issues efficiently.
- Collaborated with healthcare team to ensure accurate patient information management.
- Maintained organized records and documentation for patient services.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Adapted quickly to changes in procedures and policies within the office environment.
- Communicated effectively with patients to enhance their experience and satisfaction.
