Stacy Pinkham

• Resolved Comerica Bank customer inquiries by phone and branch support.
• Processed deposits, withdrawals, transfers, and payment transactions in banking systems.
• Reviewed customer accounts for accuracy, missing information, and service issues.
• Research customer issues as they arise.
• Sales referrals to platform staff for bank products and/or the investment executive for larger investment opportunities not available at branch level.
• Vault teller for 8 years with a sole-custody cash vault.

I have a long history at Comerica Bank. Started in 1985 in merchant bankcard department, transitioned to wire department following bank merger. Moved from accounts payable to wire department, then to trust company. Returned to merchant bankcard after another bank merger, and transitioned to internal service group.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.