Stacy E. Ryan
Auburn,NY
Summary
Customer-service and results oriented professional for 15+ years. Experience with managing monetary transactions, scheduling, and time management of appointments while maintaining professionalism with clients.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Licensed Cosmetologist
Mia Bella Salon
10.2019 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
- Developed strong relationships with vendors, securing high-quality products at competitive prices.
- Maintained client treatment records and designed long-term care programs for return customers.
Inside Sales Associate
Cosmoprofbeauty
09.2023 - 02.2025
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Performed effective online demonstrations to prospects using Software.
- Identified consumer interests and key market identifies for new accounts.
- Collaborated with team members to achieve monthly sales targets and contribute to overall company growth.
- Maximized revenue potential of each account through upselling and cross-selling relevant products or services based on customer needs analysis.
- Developed strong customer relationships through proactive communication and attentive service.
- Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
Licensed Cosmetologist
Mariposa Salon
01.2014 - 09.2019
- Demonstrated customer services skills by regularly interfacing with 50+ clients, ensuring client satisfaction and fostering long-term relationships
- Developed excellent time management skills by managing unexpected delays and dealing with constantly changing client schedules
- Maintained schedule using project management skills to ensure proper timeliness and efficiency
- Resolves conflict by ensuring professionalism at all times and adapting to changes in client expectations
- Work ethic strongly emphasized teamwork by covering co-workers’ appointment’s as needed
Skills
- Customer Service
- Conflict Resolution
- Ability to work under pressure
- Adaptability
- Time Management
- Teamwork
Timeline
Inside Sales Associate
Cosmoprofbeauty
09.2023 - 02.2025
Licensed Cosmetologist
Mia Bella Salon
10.2019 - Current
Licensed Cosmetologist
Mariposa Salon
01.2014 - 09.2019