
Accomplished General Manager at Ocharleys, adept in operations management and leadership. Spearheaded staff training programs, boosting team performance and customer satisfaction. Cultivated supplier relationships to enhance inventory control, achieving a 15% cost reduction. Renowned for problem resolution and effective team building, driving operational excellence and fostering a collaborative work environment.
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Training and development
Staff training
Staff training/development
Inventory control
Serve safe certified
Alcohol serve safe certified