Highly skilled and effective executive leader with more than twenty years leading, managing and supervising professional staff in a variety of settings. Past work has included management services, program planning and development, and direct service contact. Highly organized and relational with a knack for handling pressure. Prepared to leverage experience and strengths to take on a dynamic position with long term potential.
Work History
Operations Director
Nexus-Kindred Family Healing
Supervised day-to-day operations of 6 different foster care and adoption programs which included over 200 families, 100 youth and 30 + personnel.
Collaborate with Executive Director to oversee all departments ensuring fiscal accountability of the $5 million dollar budget.
Adopted and implemented a new model of care for the agency. This included securing philanthropic funding, training all staff and clients, overseeing certification process and ongoing renewal processes.
Ensured compliance with State Rules & Statutes and COA standards, conducted investigations and issued corrective actions.
Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
Executive Director of Student Success, PSEO Director and Adjunct Faculty
North Central University
Oversaw all divisions within department: academic services, accessibility services, clinical services, and career services, which includes fiscal management, staff development, departmental development, and implementation.
Academically advised 80+ PSEO students each semester
Acted as ADA Compliance Officer for University and ensured service coordination for faculty and students with disabilities.
Provided short term counseling and mental health triage for students in crisis.
Collaborated with University departments and served on various University wide committees geared toward long-term success.
Courses taught: Introduction to Sociology, Human Behavior and the Social Environment, Human Sexuality, Urban Seminar, Current Issues, General Practice I, Introduction to Social Work, and Teen Challenge Practicum.
Supervisor, Youth and Family Teams
Child and Family Focus
Responsible for direct supervision of full-time staff and oversaw daily operations of department.
Oversaw all aspects of program: billing, data analysis, assessment completion, file review, supervision, and monitored case progress.
Collaborated with other service providers, professionals, and County systems.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Residential Treatment Center - Clinical Services Casework Supervisor
The Baby Fold
Provided case management services to clients and families which included: intakes, service coordination, family visitations, transition and after care services, record keeping and legal responsibilities.
Provided individual and group therapy.
Responsible for supervising residential services, case management staff, and assisting the Director in program management, which included: fiscal management, on-call hours, community relations, record keeping, case reviews, referral and intake, and professional leadership.
Collaborated with other service providers, schools, agencies, and judicial system.
Principal
Chicago Christian Academy
Streamlined Pre K - 8th grade school operations by evaluating processes and procedures, identifying inefficiencies, and recommending improvements.
Fostered a positive learning environment by promoting open communication among staff, students, and parents.
Managed budgets and resources efficiently to ensure optimal allocation of funds for school programs and initiatives.
Monitored student behavior and enforced discipline policies.
Dean of Women
Minnesota Teen And Adult Challenge
Enhanced program by creating a mentoring program, parent/child weekend experiences, after care programming, internship opportunities, and developed a robust activity program for clients.
Streamlined administrative processes for increased efficiency, resulting in reduced workload for team members.
Supervised day-to-day operations of the program and personnel (staff, interns and volunteers). This included work schedules, payroll, professional development, hiring, assessment and program development.
Oversaw client admissions, legal affairs, enforced program policy and procedures, conducted program orientation, and managed client medical and financial affairs.
Grew program from 30 clients to over 50 clients within one year.
Independent Event Planner
Self-employed
Enhanced client satisfaction by meticulously planning and executing memorable events such as; University Homecoming, University Staff/Faculty Holiday Parties, University Presidential Inauguration, Weddings, Birthdays and Corporate Team Building.
Streamlined event coordination through efficient communication with vendors and clients.
Achieved successful event outcomes by closely monitoring budgets and timelines.
Developed innovative event concepts to exceed client expectations and create lasting impressions.
Education
Masters of Social Work - Community Mental Health
University of Illinois
Champaign, IL
BA in Urban Studies -
North Central University
Minneapolis, MN
Skills
Adaptability and Flexibility
Attention to Detail
Collaborative
Effective Communicator and Leader
Organizational Skills
Process Improvement
Relational
Sound Judgment
Strategic Planning and Execution
Staff Management and Development
License
Licensed Independent Clinical Social Worker
References
Dr. Andrew Denton, President, Crown College, 612.219.3792
Todd Monger, Former Executive Director, North Central University, 952.221.5625
Bryon Luke, Senior Program Director, Child and Family Focus, 215.206.1738
Certification
Licensed Independent Clinical Social Worker
Timeline
Operations Director
Nexus-Kindred Family Healing
Executive Director of Student Success, PSEO Director and Adjunct Faculty
North Central University
Supervisor, Youth and Family Teams
Child and Family Focus
Residential Treatment Center - Clinical Services Casework Supervisor
The Baby Fold
Principal
Chicago Christian Academy
Dean of Women
Minnesota Teen And Adult Challenge
Independent Event Planner
Self-employed
Masters of Social Work - Community Mental Health
University of Illinois
BA in Urban Studies -
North Central University
Licensed Independent Clinical Social Worker
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