Stacy Simmons
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Remote customer service payments
Comcast
Indianapolis, Indiana
02.2019 - 07.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained customer records by logging all service requests into database system.
- Provided customer service support to patients regarding their billing inquiries.
Remote data entry medical insurance
Blue Cross Blue Shield of Illinois
Chicago, Illinois
04.2015 - 03.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Entered large volumes of data accurately into company databases daily.
- Maintained confidentiality of sensitive information while handling data entries.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Remote customer service data entry
The General Insurance
Indianapolis, IN
11.2011 - 01.2018
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Documented customer interactions for record-keeping and follow-up.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Los Angeles High School
Los Angeles, CASkills
- Customer relationship management
- Billing inquiries resolution
- Data entry accuracy
- Database management
- Billing inquiries
- Team collaboration
- Time management
- Bill payment receipt
- Credit card payments
Timeline
Remote customer service payments
Comcast
02.2019 - 07.2026
Remote data entry medical insurance
Blue Cross Blue Shield of Illinois
04.2015 - 03.2019
Remote customer service data entry
The General Insurance
11.2011 - 01.2018
Los Angeles High School