Stacy Sims
Eagle Point,OR
Summary
Proven leader in customer satisfaction and relationship building, I enhanced trust and loyalty at Umpqua Bank through exceptional client management and interpersonal communication. Skilled in branch operations and adept at fostering positive environments, my strategic approach resulted in tangible business growth and operational efficiency. Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
20
20
years of professional experience
Work History
Personal Banker
Umpqua Bank
11.2021 - 05.2024
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Store Manager
Eddie Bauer
08.2010 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Avenue Stores
03.2004 - 08.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Eagle Point High School
Eagle Point, ORSkills
- Relationship Building
- Branch operations
- Customer Service
- Customer Satisfaction
- Client Relationship Management
Timeline
Personal Banker
Umpqua Bank
11.2021 - 05.2024
Store Manager
Eddie Bauer
08.2010 - 01.2020
Store Manager
Avenue Stores
03.2004 - 08.2009
High School Diploma -
Eagle Point High School