Stacy Spagnolo
Coram,NY
Summary
Experienced professional with a solid background in the healthcare industry. High quality administrative support across various departments helping to contribute to success of the team. Strong communicator with excellent organizational skills. Detail-oriented with great multitasking skills. Consistently positive attitude with a commitment to patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Assistant 1
Stony Brook Breast / Cancer Center
04.2022 - Current
- Facilitate and coordinate patient centered care plans through collaboration with clinical team
- Identify patient needs to schedule and manage appointments and communicate to patients and their families the different resources available to them
- Documentation and updating of patient's information in EMR to maintain accurate records to promote best patient care
- Provide emotional support and guidance to patients and their families with compassion and empathy
- Improve office efficiency by streamlining administrative processes and implementing organizational systems.
- Follow up with patients to help ensure compliance
- Maintain patient confidentiality by adhering to HIPAA guidelines
Executive Assistant
TLC Hauling
10.2021 - 04.2022
- Managed executive calendars, scheduled appointments and meetings, coordinated travel arrangements
- Handled confidential information with discretion
- Processed employees payroll
Administrative Assistant/ Office Manager/Treatment Coordinator
New York Cancer And Blood Specialists
08.2014 - 10.2021
- Act as a liaison between the patient and the healthcare team to ensure and promote best patient care
- Support physicians through direct communication to help coordinate a care plan for each patient and then managing all appointments including MD, labs,injections, infusions, and radiology
- Patient's direct point of contact to help them understand their care plan and offer emotional support and provide educational resources to the patient and their families
- Coordinate patient appointments to outside specialists as well as in house referrals to social workers, psychologists, and physical therapy as needed
- Communicate with pharmacy to ensure drug availability and utilize drug assistance programs if necessary
- Assist patients in seeking financial assistance if needed
- Maintain accurate and up to date medical records through documentation in patient's EMR to ensure access to entire healthcare team
- Maintain schedules for multi-physician practice in a heavy volume facility
- Maintain patient confidentiality at all times
Education
Bachelor of Science - Human Relations
St. Joseph's College
Patchogue, NY05.2013
Skills
- Effective communicator
- Collaboration
- Knowledge of medical/ cancer terminology
- Scheduling/ Calendar Management
- Maintain patient confidentiality
- Time management
- Problem-solving abilities
- Attention to detail
- Organizational skills
Certification
George Washington Cancer Center
Oncology Patient Navigator Training
December3, 2023
Volunteer Work
- John T. Mather Memorial Hospital Breast Cancer Walks
- New York Cancer Foundation Advocates for Hope
Additional Information
- Proficient in EMR
- Microsoft Word and Excel
- Quickbooks
- Notary Public
Timeline
Staff Assistant 1
Stony Brook Breast / Cancer Center
04.2022 - Current
Executive Assistant
TLC Hauling
10.2021 - 04.2022
Administrative Assistant/ Office Manager/Treatment Coordinator
New York Cancer And Blood Specialists
08.2014 - 10.2021
Bachelor of Science - Human Relations
St. Joseph's College
George Washington Cancer Center
Oncology Patient Navigator Training
December3, 2023
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