Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Stott

Jackson,MI

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Emergency Electric Dispatcher

Consumers Energy
Jackson, MI
06.2023 - Current
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Assigned drivers to appropriate routes based on customer needs.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Verified driver credentials prior to assigning them a route or task.
  • Ensured compliance with safety regulations and company policies.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Scheduled loads according to priority and available equipment.
  • Received or prepared work orders.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Arranged for repairs to restore service and schedules.
  • Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.

Property Restoration-Admin Assist III

Consumers Energy
Jackson, MI
01.2022 - 06.2023
  • Used SAP and Front Office to create, update, and maintain notification and orders.
  • Communicated with customers to gain information for restoration work needed and to negotiate cash settlements.
  • Communicated with Field Leaders and Contractors regarding work performed.
  • Communicated with hard and soft repair contractors regarding scheduled work.
  • Completed training needed for Wire Down Back Up Dispatch storm role.

Contractor-Electric Admin

ProUnlimited/Consumers Energy
Jackson, MI
10.2020 - 01.2022
  • Used SAP to create packets for upcoming electric work.
  • Created Miss Dig tickets
  • Made customer calls to to inform of upcoming work.
  • Communicated with schedulers regarding work and packets needed.
  • Used basic print reading knowledge to assist in creating Miss Dig tickets.

Kindergarten Teacher

East Jackson Community Schools
Jackson, MI
01.2018 - 06.2020
  • Monitored student progress to ensure cooperation and growth.
  • Designed lesson plans based on comprehensive teaching of academic, social and personal skills.
  • Monitored, documented and reported students' progress and performance.
  • Coordinated conferences with parents to discuss student progress and establish goals for improvement and advancement.

Education

Master of Arts - Curriculum And Instruction

Eastern Michigan University
Ypsilanti, MI
08.2014

Elementary Education

Western Michigan University
Kalamazoo, MI
04.2005

Associate of Arts -

Jackson Community College
Jackson, MI
05.2001

Skills

  • Time management
  • Communications
  • Planning and coordination
  • Excel spreadsheets
  • Customer relations
  • Deadline-oriented
  • Flexible
  • Dedicated team player
  • SAP
  • Front Office
  • Network analysis

Timeline

Emergency Electric Dispatcher

Consumers Energy
06.2023 - Current

Property Restoration-Admin Assist III

Consumers Energy
01.2022 - 06.2023

Contractor-Electric Admin

ProUnlimited/Consumers Energy
10.2020 - 01.2022

Kindergarten Teacher

East Jackson Community Schools
01.2018 - 06.2020

Master of Arts - Curriculum And Instruction

Eastern Michigan University

Elementary Education

Western Michigan University

Associate of Arts -

Jackson Community College
Stacy Stott