Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Vardaro

East Rockaway,NY

Summary

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Detail-oriented and methodical Billing Specialist for Imoport/Export offering 31 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Overview

32
32
years of professional experience

Work History

Billing Specialist

I-Pack Express
07.2019 - Current
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Monitored customer accounts to identify and rectify billing issues.

Import and Export Coordinator

I-Pack Express
07.2019 - Current
  • Investigated discrepancies in shipping documents and resolved issues with vendors.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.

Billing Specialist

J & J International Trucking
08.1992 - 07.2019
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Monitored customer accounts to identify and rectify billing issues.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked with multiple departments to check proper billing information.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Generated monthly invoices for customers in multiple formats to provide transparency.
  • Maintained accurate records of customer payments.
  • Collaborated with customers to resolve disputes.
  • Used data entry skills to accurately document and input statements.
  • Handled account payments and provided information regarding outstanding balances.

Education

High School Diploma -

Valley Stream Central High School
Valley Stream, NY

Skills

  • Billing systems and software
  • Insurance Verification
  • Invoice Processing
  • Claims Processing
  • Payment posting
  • Customer Engagement
  • Month-end closing procedures
  • Collections
  • Research and due diligence
  • Audit Procedures
  • Billing and Invoicing
  • Customer Service
  • Payment Collection
  • Account Reconciliation
  • Collections processing
  • Customer Contact
  • Statement preparation

Timeline

Billing Specialist

I-Pack Express
07.2019 - Current

Import and Export Coordinator

I-Pack Express
07.2019 - Current

Billing Specialist

J & J International Trucking
08.1992 - 07.2019

High School Diploma -

Valley Stream Central High School

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Stacy Vardaro