Stacy Vieira
Winter Garden,FL
Summary
Proven Receptionist Clerk and Clinical Administrative Assistant with a track record of enhancing office efficiency and patient satisfaction. Skilled in data entry, and customer service, adept at maintaining confidentiality and improving operational workflows. Demonstrates exceptional attention to detail and the ability to remain calm under pressure, contributing to a positive work environment and client experience.
Overview
7
7
years of professional experience
Work History
Receptionist Clerk
Ashton Paint & Body
06.2016 - 09.2020
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased effectively managing phone calls, emails, and walk-in clients.
- Provided excellent service to clients, ensuring their needs were met with professionalism and care during their visit to the office.
- Updated company database regularly, ensuring accurate contact information was available for internal use and external communications efforts.
Clinical Administrative Assistant
New Image Cosmetic Surgery Center
10.2022 - 12.2022
- Streamlined administrative processes for increased office efficiency and reduced wait times.
- Contributed to a positive work environment through strong collaboration with colleagues across various departments within the healthcare facility.
- Prepared examination rooms for daily use, adhering to strict cleanliness standards for infection prevention.
- Supported clinic staff during high volume periods, adapting to a variety of tasks as needed to maintain smooth operations.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Assisted healthcare professionals in providing high-quality treatments to patients, ensuring a smooth workflow.
- Ensured compliance with HIPAA regulations by safeguarding sensitive patient data during record-keeping tasks.
- Facilitated clear communication between medical providers and patients by acting as a liaison in-person, over the phone, or via email.
Education
High School Diploma -
Acceleration Academy West
Orlando, FL05.2017
Associate of Science - Medical Assisting
Keiser University
Fort Lauderdale, FL03.2023
Skills
- Active Listening
- Administrative Support
- Data entry proficiency
- Appointment Scheduling
- Problem-solving abilities
- Critical Thinking
- Attention to Detail
- Positive Attitude
Timeline
Clinical Administrative Assistant
New Image Cosmetic Surgery Center
10.2022 - 12.2022
Receptionist Clerk
Ashton Paint & Body
06.2016 - 09.2020
High School Diploma -
Acceleration Academy West
Associate of Science - Medical Assisting
Keiser University
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