Stacy Walker
Incedibowl
MAUMEE
1
Certification
15
years of professional experience
Dedicated Hospitality Professional experienced in delivering exceptional guest experiences. Enhanced guest engagement through effective staff training and efficient resolution of customer complaints. Committed to maintaining high cleanliness standards and fostering a collaborative team environment.
Work History
Server/Restaurant Waiter
11 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Executed order processing with precision and efficiency using point-of-sale systems.
- Maintained a clean and organized dining environment to uphold health and safety regulations.
- Facilitated training sessions for new staff on menu knowledge and service protocols.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Polysomnography Technician
4 Years 2 Months- Analyzed polysomnographic data to diagnose sleep disorders and recommend treatment plans.
- Conducted comprehensive sleep studies, ensuring accurate data collection and patient comfort.
- Operated and maintained advanced polysomnography equipment, adhering to safety standards.
- Educated patients on preparation for sleep studies, enhancing understanding of procedures.
- Developed training materials for new staff, promoting consistency in protocol adherence.
- Mentored junior technicians in best practices and troubleshooting techniques for equipment use.
- Exceeded compliance requirements through diligent adherence to HIPAA regulations when handling sensitive patient information.
- Improved patient care by conducting comprehensive sleep studies and analyzing results for accurate diagnosis.
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
Server/Wait Staff Member
8 Months- Delivered high-quality customer service in a fast-paced dining environment.
- Managed multiple tables simultaneously while ensuring timely order delivery.
- Collaborated with the kitchen team to ensure accuracy of orders and special requests.
- Trained new staff on menu items, service standards, and operational procedures.
- Resolved customer complaints efficiently, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Polysomnography Technician
7 Years 3 Months- Implemented process improvements that increased efficiency in conducting sleep studies.
- Streamlined clinical processes by maintaining and calibrating polysomnographic equipment for optimal performance.
- Collaborated with multidisciplinary teams to optimize patient care and treatment outcomes.
- Contributed to team efficiency by collaborating with other healthcare professionals for seamless case management support.
- Demonstrated adaptability by learning new software programs and diagnostic equipment to stay current with industry advancements.
- Maintained a clean, safe, and organized work environment for both patients and colleagues by following established laboratory protocols.
- Enhanced diagnostic accuracy by performing thorough polysomnographic testing and monitoring patients throughout the night.
Education
Polysomnographic Technician - Sleep
Skills
Exceptional customer service
Hospitality service expertise
Guest engagement
Cash handling
Order accuracy
Hospitality expertise
Strong work ethic
Client relations
Menu memorization
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Achieved safety guidlines by completing task with accuracy and efficiency.
- Documented and resolved Kiosk which led to [Results]better customer service
Certification
- Licensed Polysomnographic technician- 2012/Current
Timeline
Server/Restaurant Waiter
Incedibowl
08.2025 - 07.2026Read More
Polysomnography Technician
DMC Detroit Receiving Hospital
04.2021 - 06.2025Read More
Server/Wait Staff Member
Cracker Barrell
05.2020 - 01.2021Read More
Polysomnography Technician
Promedica Flower Hospital
01.2012 - 04.2019Read More
Mercy College of Northwest Ohio
Polysomnographic Technician from Sleep
Read More