Calm and confident Patient Care Navigator with 20 years of experience in patient care. I am looking to challenge myself and continue to grow with my company.
Educated patients on prescribed medications and treatment plans to enhance understanding and adherence. • Maintained accurate patient records in electronic health record systems to support effective care coordination. • Conducted phone triage to assess urgency of patient concerns, facilitating timely interventions. • Educated patients regarding medications, treatment plans, and lifestyle changes. • Scheduled patient appointments
Coordinated patient navigation through referrals, scheduling, and care access across multidisciplinary teams.
Verified insurance coverage, prior authorizations, and eligibility details to support timely appointment completion.
Documented patient interactions accurately within EHR systems, maintaining clear continuity of care.