Work History
Overview
Education
Skills
Certification
Timeline
Generic

Stacyann Kalloo

Service Advisor
Minneola,FL

Work History

Service Advisor

Westbury Jeep Dodge Chrysler
07.2021 - Current
  • Liaison between customer and service department to address customer's concerns with repairs and maintenance of their vehicles
  • Manage technical teams and delegate tasks to specific team members

Manager Associate

Hertz Local Edition
12.2018 - 07.2021
  • Assist customers in selecting and renting out vehicles based on booking or individual needs
  • Manage operation of fleet vehicles including servicing and maintaining fleet for optimum usage and availability
  • Manage operations of facility and staff whilst attending business meetings and conference calls
  • Collecting and depositing moneys and build store revenue

Rental Sales Associate

Avis Budget Group
10.2017 - 11.2018
  • Complete rental and return transactions
  • Meet and surpass Sales expectations
  • Train incoming employees
  • Handle customer complaints

Contract writer

Kalsons Construction Company
  • -Proofread and revise proposals and contracts
  • -Coordinate with other companies and clients as well as architects, inspectors, etc..

Passenger Service Lead Agent

Swissport USA Inc.
07.2010 - 05.2016
  • Lead check-in, boarding gate and arrival operations
  • Manage and delegate workload for crew and staff
  • Monitor Employee schedules and payroll
  • Special Handling for VIP passengers
  • Ticket Sales and handling cash registers
  • Lost and Found in baggage area
  • Flight coordinator and data analysis for incoming and outgoing flights
  • Train new staff

Fitness Trainer

YMCA
01.2007 - 01.2010
  • -Assist customers with machinery and tour guide of facilities.
  • -Met deadlines consistently.
  • -Campaign for seasonal promotions.

Administrative Assistant

Law Office of Parmanand Ramdass P.C.
06.2005 - 08.2005
  • -Secretarial and clerical support
  • -Coordinate with attorneys, inspectors, and real estate firms.

Overview

4
4

Years of professional experience as a Service Advisor

Education

Bachelor of Arts - Psychology

CUNY York College
Queens, NY

Skills

  • Dealership Computer Systems: Cdk, Prodemand, Xtime, Dealerconnect
  • Microsoft office suite
  • Airline computer systems: Amadeus/Gui
  • Car rental sale systems: Wizard/Gui
  • Multitasking Abilities
  • Attention to detail
  • Organizational skills
  • Teamwork and collaboration
  • Customer service
  • Active listening
  • Dependable and responsible
  • Time management
  • Friendly, positive attitude
  • Problem resolution

Certification

  • 75 hr Real Estate Certificate
  • New York Real Estate License

Timeline

Service Advisor

Westbury Jeep Dodge Chrysler
07.2021 - Current

Manager Associate

Hertz Local Edition
12.2018 - 07.2021

Rental Sales Associate

Avis Budget Group
10.2017 - 11.2018

Passenger Service Lead Agent

Swissport USA Inc.
07.2010 - 05.2016

Fitness Trainer

YMCA
01.2007 - 01.2010

Administrative Assistant

Law Office of Parmanand Ramdass P.C.
06.2005 - 08.2005

Bachelor of Arts - Psychology

CUNY York College

Contract writer

Kalsons Construction Company

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Stacyann KallooService Advisor