Customer-focused Retail Sales Associate with a solid background in health, supplement, and nutrition industries. Desires a position as Key holder, or Management.
Overview
18
18
years of professional experience
Work History
Senior Store Manager
GNC
Pheasant Lane Mall Nashua, NH
11.2009 - Current
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Contributed to team success by exceeding team sales goals by 103%.
Recommended merchandise to customers based on their needs and preferences.
Greeted customers in a timely fashion while quickly determining their needs.
Receptionist
Super Cuts
Biddeford, ME
01.2008 - 09.2009
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Engaged with customers in a sincere and friendly manner.
Greeted customers in a timely fashion while quickly determining their needs.
Responsible for cleaning and sanitation of the salon equipment.
Handle payments for services and retail purchases.
Prioritized helping customers over completing other routine tasks in the store.
Education
Nail Tech Licence - Nail Technology
Spa Tech
2013
Cosmetology License - Cosmetology
Empire Beauty School
2009
Associate of Science - Clinical Laboratory Science
Central Maine Technical College
1999
Skills
Customer service-oriented
Detail-oriented
Sales experience
Telecheck processing terminal experience
Strong work ethic
Cash register familiarity
Superior organization ability
Staff training and development
Goal-oriented
Friendly demeanor
Additional Information
I am a Disabled US Army Veteran. Served Active Duty between February 1989 and March 1991. Also, served in the Army Reserves between January 2002 and August 2005.
Timeline
Senior Store Manager
GNC
11.2009 - Current
Receptionist
Super Cuts
01.2008 - 09.2009
Nail Tech Licence - Nail Technology
Spa Tech
Cosmetology License - Cosmetology
Empire Beauty School
Associate of Science - Clinical Laboratory Science