Enthusiastic and customer-focused individual with proven experience in fast-paced environments, including serving customers, handling transactions, and ensuring efficient operations. Adaptable and skilled in team collaboration, with a strong work ethic and a commitment to providing excellent service. Seeking a challenging server or cashier position where I can utilize my skills to contribute to a positive customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Cashier Team Lead
Panera Bread
17899 Tamiami Trail North Port, FL 34287 United S
02.2023 - 10.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Jermiah's Italian Ice
17297 Tamiami Trail North Port, FL 34287 United S
07.2022 - 01.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.