Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Timeline
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Stahāsha Sutton

USA

Summary

IT Manager with expertise in IT infrastructure, security compliance, and strategic planning. Proven ability to develop IT roadmaps, optimize workflows, and enforce compliance (SOC 2, CIS Benchmarks). Skilled in vendor negotiations, IT budgeting, and aligning technology initiatives with business goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Manager

Nayya Health
New York, USA
05.2023 - Current
  • Developed IT roadmaps and presented to executives, aligning strategy with business growth
  • Implemented Okta SSO, Jamf MDM, and Intune, enhancing security and lifecycle management
  • Led SOC 2 audits, collaborating with GRC/APSEC teams to ensure compliance
  • Managed vendor contracts and negotiations with SHI, Inobranch, Google, and Yorktel
  • Enforced MFA, encryption, and security policies across Mac, Windows, and mobile devices
  • Optimized Google Workspace administration, streamlining user access and configurations
  • Integrated Cisco Meraki to enhance network security and SaaS infrastructure
  • Deployed JIRA & JSM for IT ticketing and process automation

IT Support Engineer

IPG/ McCann Health
Parsippany, USA
02.2020 - Current
  • Provided end-user technical support, troubleshooting Mac and Windows systems
  • Managed JAMF Self-Service updates, streamlining program installs and upgrades
  • Assisted with onboarding and IT support for executives and employees

IT Project Coordinator

IPG Health
02.2022 - 10.2022
  • Led IT projects, aligning technology strategies with business needs
  • Managed cloud migrations and infrastructure upgrades with minimal downtime

Technical Expert | Technical Specialist

Apple Inc
09.2017 - 02.2020
  • Delivered Mac OS X and iOS troubleshooting, ensuring optimal system functionality
  • Trained employees and clients on Apple technologies and best practices

Education

Bachelor of Arts - Religion, African Studies, Biology, Engineering

Rutgers University

Bachelor of Science - Theology, Engineering, Psychology

Rutgers University

Skills

  • IT Strategy & Roadmaps
  • Security & Compliance
  • Vendor & Budget Management
  • Cloud & SaaS Infrastructure
  • Device & System Management
  • Process Optimization
  • Information confidentiality
  • Technical leadership
  • IT budgeting
  • Application support
  • Documentation and reporting
  • BYOD program administration
  • IT governance
  • IT service management

Certification

  • Apple Certified Mac & iOS Technician (ACMT)
  • Jamf 100 Certified

Accomplishments

  • 2020 Chairman's Award McCann Heath

Timeline

IT Manager

Nayya Health
05.2023 - Current

IT Project Coordinator

IPG Health
02.2022 - 10.2022

IT Support Engineer

IPG/ McCann Health
02.2020 - Current

Technical Expert | Technical Specialist

Apple Inc
09.2017 - 02.2020

Bachelor of Arts - Religion, African Studies, Biology, Engineering

Rutgers University

Bachelor of Science - Theology, Engineering, Psychology

Rutgers University
Stahāsha Sutton