Summary
Overview
Work History
Education
Skills
Languages
Timeline
Stalin Falcones

Stalin Falcones

Miami,FL

Summary

Experienced at the 12 volt industries, Car And Truck Accessories, Window Film, PPF, Wrapping industries with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Versatile team member offering over 25 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

30
30
years of professional experience

Work History

Sales Clerk

Freelance Sales Representative
01.2024 - Current
  • Window Film Industry import and export sales North America, South America and the Caribbean.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed payments and returns with accuracy and efficiency.

Store Assistant

High Tech Marine
01.2023 - 12.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.

Store Owner

Tune Garage Window Tinting
01.2017 - 10.2021
  • Generated reports detailing project information and predictions.
  • Assisted in the creation of marketing objectives and advertising strategies that were utilized in promotional efforts.
  • Created and implemented highly effective and individualized solutions for clients.
  • Utilized strategic and forward-thinking business techniques to maximize turnover.
  • Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales.
  • Determined project schedules and maintained timeline with proactive adjustments to workflow.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Trained and motivated employees to perform daily business functions.
  • Collaborated with other local businesses on joint events or cross-promotions that benefited both parties involved while increasing community presence.
  • Implemented effective inventory management systems to reduce stockouts and overstock situations.

Business Owner

mobile tronics and sun protection
11.1999 - 01.2016
  • Started business on a strong foundation by creating and implementing a detailed business plan.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Communicated with floor managers to determine merchandise placement.
  • Evaluated and reconfigured systems to support customer service and operational goals.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Utilized experience and knowledge to find solutions to issues and promote diminish conflicts.
  • Assessed all aspects of business operations to implement a realistic annual budget.
  • Increased store sales by 35% by upselling merchandise.
  • Generated leads for new sales through telephone and email contact with customers.
  • Internal Wholesaler

    Central Box
    12.1998 - 11.1999
  • Developed and executed sales promotions.
  • Trained all new sales employees on effective techniques.
  • Provided expert product and service information.
  • Created attractive displays.
  • Recommended merchandise based on customer needs.
  • sales services and installation

    High Tech Electronics
    01.1996 - 11.1998

    sales services and installation

    • Identified opportunities for process automation within government agencies, leading to cost savings and improved service delivery.
    • Managed complex projects with tight deadlines, ensuring timely completion without compromising quality or scope.

    Sales Associate, installations, and services

    ultimate sound
    01.1995 - 10.1996

    sales audio and video, window film and beepers repair

    Education

    Esol - north campus

    Miami Dade College, Miami, FL
    2001

    Marketing and publisher -

    universidad Laica Vicente rocafuerte, Guayaquil, Guayas
    1994

    Reach Influencers, Decision Makers, and The Leaders

    High School Diploma -

    vicente rocafuerte, Guayaquil, Guayas
    1989

    Skills

    • Client-focused
    • Change management
    • Microsoft Office
    • Computer proficient
    • Strong communication skills
    • Flexible work schedule
    • English/Spanish fluency
    • Managing large crews
    • Goal-Oriented
    • Sales expertise
    • Suggestive Selling

    Languages

    Spanish
    Full Professional
    English
    Professional Working

    Timeline

    Sales Clerk - Freelance Sales Representative
    01.2024 - Current
    Store Assistant - High Tech Marine
    01.2023 - 12.2023
    Store Owner - Tune Garage Window Tinting
    01.2017 - 10.2021
    Business Owner - mobile tronics and sun protection
    11.1999 - 01.2016
    Internal Wholesaler - Central Box
    12.1998 - 11.1999
    sales services and installation - High Tech Electronics
    01.1996 - 11.1998
    Sales Associate, installations, and services - ultimate sound
    01.1995 - 10.1996
    universidad Laica Vicente rocafuerte - Marketing and publisher,
    vicente rocafuerte - High School Diploma,
    Miami Dade College - Esol, north campus
    Stalin Falcones