Stan Kappus
Fort Worth
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
29
years of professional experience
Work History
General Manager
Neighborhood Cafe
10.2018 - 08.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Sales Manager
Grubbs Infiniti
05.2014 - 10.2018
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
General Sales Manager
Moritz Partners
03.2009 - 05.2014
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Sales Manager
Leadership Auto Sales
01.1999 - 03.2009
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Sales Manager
Mike Carlson Motor Company
12.1994 - 01.1999
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
BBA - Business
San Antonio College
San Antonio, TX09.1990
No Degree - Business
Tarrant County College District
Fort Worth, TX08.1988
Skills
- Training and coaching
- Advertising and marketing
- Goal Setting
- Sales operations
- Sales Coaching
- Leadership and team building
- Profitability improvement
- Employee Motivation
Accomplishments
- Salesman of the Year 9 times
Timeline
General Manager
Neighborhood Cafe
10.2018 - 08.2023
General Sales Manager
Grubbs Infiniti
05.2014 - 10.2018
General Sales Manager
Moritz Partners
03.2009 - 05.2014
Sales Manager
Leadership Auto Sales
01.1999 - 03.2009
Sales Manager
Mike Carlson Motor Company
12.1994 - 01.1999
BBA - Business
San Antonio College
No Degree - Business
Tarrant County College District
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