Stance Sampson
Vinyard,UT
Summary
Resourceful leader with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
10
10
years of professional experience
Work History
Account/Project Manager
DHI Computing Service Inc.
12.2016 - Current
- Oversee large client accounts and manage projects from work order enhancement request through development process and to completion of project.
- Manage Quality Assurance team and assign work based on completed programming.
- Maintain relationship with customer clinic administrators through regular email and weekly calls.
- Manage quotes/billing/and finance of client projects and accounts.
- Monitored project progress, identified risks and took corrective action as needed
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Business Continuity Administrator
America First Credit Union
01.2014 - 12.2016
- Managed Company Business Continuity Plan
- Performed annual Business Impact Analysis
- Worked with department managers and Vice Presidents on priorities.
- Conducted emergency trainings in the event of a disaster
Education
MBA - Business
Western Governors University
Salt Lake City, UT04.2017
Bachelor of Science - Emergency Management
Utah Valley University
Orem, UT12.2013
Skills
- MS Office
- Team management
- Customer service
- Planning and Coordination
- Excellent Communication
- Flexible and Adaptable
Timeline
Account/Project Manager
DHI Computing Service Inc.
12.2016 - Current
Business Continuity Administrator
America First Credit Union
01.2014 - 12.2016
MBA - Business
Western Governors University
Bachelor of Science - Emergency Management
Utah Valley University
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