Stanley Aio
Waimanalo,USA
Summary
Outstanding communication skills Results-oriented, strategic sales professional with over 25 years in Retail / Health & Fitness Management with exceptional people skills. Versed in interpersonal skills and leading teams. Able to lead, deliver and drive positive results amongst diverse teams. Other areas of expertise include: Skilled Journeyman with over 7 years experience working with the Iron Workers Union.
Promoted customer satisfaction through all facets of operations to maintain consistent revenue and build sustainable business. Developed organizational structure from ground up, brought in all funding and established operational parameters for continued success. Talented relationship-builder and analytical problem-solver.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
35
35
years of professional experience
Work History
Entrepreneur in Residence
Self Employed Services
Pearl City, Hawaii
06.2019 - Current
- Personal Fitness Coach
- Meal Planning
- Nutritional & Supplement Guidance
- Strength & Conditioning Coach
- Collegiate - Elite Athletic Coach
- Overall Life Coach working with Youth.
Operations Manager
Iron Hawaiian Fitness
Honolulu, USA
10.2009 - 05.2019
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Responsible for day to day operations and facility upgrades.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Connected with clients and developed strategies to achieve sales and customer service goals.
Sales Manager
Ford Dealership
Kailua, USA
03.2000 - 10.2009
- Developed and implemented sales strategies to increase market share.
- Supported sales team members to drive growth and development.
- Managed daily operations of sales department, including supervision of staff members.
- Held High Performance recognition for consecutive years while employed.
Personal Trainer
24 Hour Fitness
Kaneohe, USA
03.1998 - 05.2000
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Maintained a clean environment by wiping down equipment after each use by a client.
- Demonstrated safe and proper exercise techniques to clients.
- Assisted clients in setting realistic short-term and long-term goals.
Journey Man
Iron Workers Union - local 65
Honolulu, USA
06.1990 - 09.1996
- Laborer
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
Education
Course Certificate - Iron worker Apprenticeship
Honolulu Community College
Honolulu, HI01.1993
High School Diploma -
Kailua High
Kailua, HI01.1986
Skills
- Operations management
- Client-focused
- Conflict resolution skills
- Team-oriented
- Strong interpersonal skills
- Reliable
- Skilled multi-tasker
- Personal training
- Nutritional guidance
- Sales strategy
- Team leadership
- Performance coaching
- Interpersonal communication
- Performance management
- Communication skills
Affiliations
- ACE Certification, 1998
- NASM Certification, 1998
Timeline
Entrepreneur in Residence
Self Employed Services
06.2019 - Current
Operations Manager
Iron Hawaiian Fitness
10.2009 - 05.2019
Sales Manager
Ford Dealership
03.2000 - 10.2009
Personal Trainer
24 Hour Fitness
03.1998 - 05.2000
Journey Man
Iron Workers Union - local 65
06.1990 - 09.1996
Course Certificate - Iron worker Apprenticeship
Honolulu Community College
High School Diploma -
Kailua High