STANLEY H LYTTLE
Brooklyn,NY
Summary
Dynamic and organized professional eager to contribute to a forward-thinking institution while expanding skills and opportunities. Proven ability to manage multiple priorities with a positive attitude, demonstrating reliability and a strong work ethic. Committed to taking on additional responsibilities to achieve team objectives and drive success. Seeking a full-time role that offers professional challenges and utilizes exceptional interpersonal skills, effective time management, and problem-solving capabilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2026
2026
years of professional experience
Work History
Housekeeping Department
Cobble Hill Nursing Home
2017 - Current
- Stripping and buffing of the floors
- Full Time
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents, and ensuring compliance with OSHA regulations.
- Conducted regular performance reviews for housekeeping staff, setting clear expectations and providing constructive feedback to drive professional growth.
- Continuously evaluated processes to identify areas for improvement, incorporating best practices to optimize workflow efficiency.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Achieved cost reduction by optimizing resource allocation and renegotiating supplier contracts.
- Built strong rapport with vendors, securing favorable terms for contracts and negotiations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Dietary Department
Cobble Hill Nursing Home
01.1999 - Current
- Food preparation, delivering, and serving meals to patients.
- Full Time
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently to complete all tasks on time.
Baggage Handler
American Airlines
03.2012 - 03.2017
- Tagging luggage's
- Full Time
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
- Consistently met or exceeded performance metrics including average handle time, f
- Consistently met or exceeded performance metrics including average handle time.
- Supported airport operations by providing assistance in other departments as needed during peak travel times or emergencies situations.
- Provided excellent customer service, assisting passengers with luggage-related inquiries and concerns.
- Demonstrated commitment towards continuous improvement by consistently seeking ways to enhance the overall baggage handling process and customer experience.
- Conducted regular inspections of baggage handling equipment, reporting any issues for prompt repair or replacement.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Used machinery and equipment such as box cutters, shrink-wrap guns, and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout thedistribution network.
- Managed warehouse operations and verified proper shipment procedures.
- Streamlined material delivery processes, which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to ensure quality standards were achieved.
- Used handheld scanners to efficiently track and maneuver freight throughout thedistribution network.
- Verified documentation and condition of freight to ensure quality standards were achieved.
- Streamlined material delivery processes, which increased efficiency and reduced downtime.
- Used handheld scanners to efficiently track and maneuver freight throughout thedistribution network.
- Verified documentation and condition of freight to ensure quality standards were achieved.
- Streamlined material delivery processes, which increased efficiency and reduced downtime.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to ensure quality standards were achieved.
- Used handheld scanners to efficiently track and maneuver freight throughout thedistribution network.,
- Used handheld scanners to efficiently track and maneuver freight throughout thedistribution network.
Sales Representative
Caldor Department Store
01.1997 - 01.1999
- ,Customer service
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Developed tailored solutions inresponse to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed, maintained, and utilized adiverse client base.
- Consulted with businesses to supply accurate product and service information.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Generated advertising brochure for vendor use.
- Developed, maintained, and utilized adiverse client base.
- Developed, maintained, and utilized adiverse client base.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Participated in trade shows and conferences to network and generate leads.
- Identified and tapped into new markets, significantly expanding thecustomer base.
- Stayed up to date with industry trends to position the company as market leader.
- Implemented CRM tools to track customer interactions and sales progress.
- Identified and tapped into new markets, significantly expanding thecustomer base.
- Stayed up-to-date with industry trends to position thecompany as market leader.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided feedback from customers to theproduct development team, influencing future product enhancements.
- Increased market penetration with theintroduction of innovative sales tactics.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Increased market penetration with theintroduction of innovative sales tactics.
- Provided feedback from customers to theproduct development team, influencing future product enhancements.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Conducted detailed market analysis to guide development of sales strategies.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Performed effectively in aself-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in thecustomer database.
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Built adiverse and consistent sales portfolio.
- Maintained current knowledge of evolving changes in themarketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored service after sale and implemented quick and effective problem resolutions.
- ,Contributed to team objectives in afast-paced environment.
- Kept detailed records of daily activities through theonline customer database.
- Developed, maintained, and utilized adiverse client base.
Maintenance Supervisor
Conquer Body Shop
1994 - 01.1997
- Car maintenance
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Supervised 20 employees and scheduled shifts.
- Managed efficient teams of up to 20 employees.
- Managed efficient teams of up to 20 employees.
- Supervised 20 employees and scheduled shifts.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Education
High School Diploma -
Kingston High School
South AmericaSkills
- Skilled in high-pressure environments
- Cultural awareness
- Extensive expertise in building maintenance
- Collaborative communication
- Proficient in conflict resolution
- Collaborative teamwork
- Positive interpersonal skills
- Effective problem resolution
- Client support
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
Languages
English
Professional Working
Timeline
Baggage Handler
American Airlines
03.2012 - 03.2017
Dietary Department
Cobble Hill Nursing Home
01.1999 - Current
Sales Representative
Caldor Department Store
01.1997 - 01.1999
High School Diploma -
Kingston High School
Housekeeping Department
Cobble Hill Nursing Home
2017 - Current
Maintenance Supervisor
Conquer Body Shop
1994 - 01.1997