Adry Velez
Saugus,USA
Summary
Healthcare professional with commitment to high standards and result-driven care. Known for valuable contributions in patient assistance and supporting healthcare teams. Reliable and adaptable, with strong skills in patient care and communication, fostering collaborative working environment.
Overview
2026
2026
years of professional experience
Work History
Personal Care Assistant (PCA)
Tempus Unlimited
Boston, MA
01.2024 - Current
- Facilitated scheduling and management of client medical appointments to enhance patient care and satisfaction.
- Provided personalized assistance to enhance the quality of life for clients facing disabilities and age-related issues.
- Assisted clients in navigating Medicare options to ensure informed decision-making.
- Implemented support systems to enhance home independence for individuals.
- Cultivated meaningful dialogue and social interactions to foster a supportive environment.
- Conducted routine cleaning and meal preparation to support overall facility operations.
Managed Care Coordinator-Billing Coordination
Brigham and Women’s Hospital
Boston, MA
2011 - 2020
- Obtained necessary insurance referrals and authorizations to ensure compliance with healthcare regulations.
- Supervised billing procedures, ensuring compliance with company standards and timely invoicing.
- Oversaw careful management of medical files to support efficient healthcare operations.
- Facilitated effective communication to streamline interactions among medical facilities, patients, and insurance providers.
- Conducted thorough reviews of data to guarantee correctness before initiating write-off requests.
- Adapted to cover clinic and administrative roles, maintaining workflow efficiency during staff shortages.
- Streamlined communication channels between healthcare providers and patients.
- Coordinated patient care services to enhance overall treatment outcomes.
- Implemented strategies to optimize resource allocation for managed care programs.
- Developed strong working relationships with insurance companies to streamline prior authorization processes.
Practice/Front and Back Office Medical Assistant
Boston Medical Center
Boston, MA
2009 - 2010
- Experienced in working in various OB/GYN areas such as Urogynecology, Prenatal, GYN Oncology, and infertility
- Managed appointment scheduling, optimizing provider availability and patient flow.
- Triaged specimens including, Pap smears, pathology, urine pregnancy and urinalysis
- Assisted Physicians with procedures such as Colposcopy, LEEP, Cystoscopy, Urodynamics, Biopsies, and Pap smears
- Performed diagnostic tracking
- Coordinated appointment scheduling and facilitated patient referrals to enhance care continuity.
- Supported daily operations by coordinating patient appointments and managing scheduling conflicts.
- Assisted medical staff with patient intake processes, ensuring accurate data entry and documentation.
Physician Practice Coordinator
Tufts Medical Center
Boston, MA
2008 - 01.2009
- Supported front desk operations by greeting patients and managing intake procedures.
- Managed appointment logistics and processed patient referrals to ensure timely access to healthcare services.
- Executed orders for lab specimens to support accurate diagnostic processes.
- Oversaw the scheduling process for radiology and surgical appointments, ensuring efficient use of resources.
Education
Medical Assistant Certificate -
Everest Institute
Boston, MA09-2007
High School Diploma -
Brighton High School
06-2005
Skills
- Administrative support expertise
- Skilled in high-pressure environments
- Experienced in managing high call volumes
- Skilled in utilizing medical software
- Supportive interpersonal skills
- Experienced with MS Windows and applications
- Bilingual in English and Spanish
- Prior authorization expert
- Proficient medical coder with ICD-10 and CPT expertise
- Grooming assistance
Experienced in Medicare compliance standards
Languages
Spanish
Timeline
Personal Care Assistant (PCA)
Tempus Unlimited
01.2024 - Current
Managed Care Coordinator-Billing Coordination
Brigham and Women’s Hospital
2011 - 2020
Practice/Front and Back Office Medical Assistant
Boston Medical Center
2009 - 2010
Physician Practice Coordinator
Tufts Medical Center
2008 - 01.2009
Medical Assistant Certificate -
Everest Institute
High School Diploma -
Brighton High School