Summary
Overview
Work History
Education
Skills
Timeline
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Stanley Johnson JR

Stanley Johnson JR

Hampton,VA

Summary

Dynamic leader and effective communicator with a proven track record at Enterprise Rent-A-Car, enhancing customer satisfaction and resolving issues swiftly. Demonstrated sales proficiency and empathy in customer interactions, significantly contributing to revenue growth and positive client relations. Skilled in problem-solving and employee motivation, ensuring operational excellence and team success.

Overview

4
4
years of professional experience

Work History

Route Account Settlement Clerk

Maola Local Dairies
06.2025 - Current
  • Coordinated effectively with various departments including trading, legal, compliance, and accounting to resolve any issues impacting settlements.
  • Participated in training sessions to continuously develop skills related to regulatory requirements, systems, tools, or procedures used in the job role.
  • Contributed to improved client satisfaction by providing timely and accurate information on the status of settlements.
  • Collaborated with team members to optimize workflow efficiency and improve overall settlement performance.

Assistant Branch Rental Manager

Enterprise Rent-A-Car
10.2021 - 02.2025
  • Executed sales and marketing initiatives to increase revenue for company.
  • Handled escalated customer complaints professionally, maintaining a positive reputation for the company while finding solutions that satisfied both parties involved.
  • Enhanced customer satisfaction by addressing and resolving rental issues promptly.
  • Conducted regular audits of rental contracts, ensuring accuracy and minimizing potential disputes or losses.
  • Assisted in staff training to ensure excellent customer service and product knowledge.

Rehab Technician

Pivot
02.2021 - 10.2021
  • Demonstrated empathy and compassion towards patients facing physical or emotional challenges during the recovery process.
  • Managed inventory of rehabilitation equipment and supplies, maintaining sufficient levels for daily operations while adhering to budget constraints.
  • Supported therapists in monitoring patient performance during exercise routines, identifying areas requiring additional attention or modification.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Established collaborative relationships with patients through consistent and meaningful communication.

Education

Bachelor of Science - Exercise Science

Old Dominion University
Norfolk, VA
12-2020

Skills

  • Leadership
  • Sales Proficiency
  • Effective Communication
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Employee Motivation

Timeline

Route Account Settlement Clerk

Maola Local Dairies
06.2025 - Current

Assistant Branch Rental Manager

Enterprise Rent-A-Car
10.2021 - 02.2025

Rehab Technician

Pivot
02.2021 - 10.2021

Bachelor of Science - Exercise Science

Old Dominion University

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Stanley Johnson JR