Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Interests
Timeline
Generic

Stanley Morbeth

Garnerville,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Systems Engineer II

MedicusIT Consulting
2021.01 - Current
  • Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
  • Install and/or upgrade Microsoft Windows Server Operating Systems
  • Perform on-site technical and customer service support, to include:
  • Emergency/ unscheduled repairs of clients' on-site technical systems and equipment
  • Network Switch and Server room Cable management
  • Diagnoses troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation.
  • Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals.
  • Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.
  • Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
  • Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
  • Provided guidance and training to junior staff members on how to use different tools for managing IT infrastructure.
  • Installed and configured operating systems, application software and system management tools.
  • Developed and tested company-wide servers for printing, file storage and applications.
  • Communicated with clients to understand system requirements.
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems.

Onsite Engineer

MedicusIT Consulting
10.2019 - 10.2020
  • Troubleshoot and resolve advanced server, network, desktop and software issues
  • Resolve and document user and server issues before escalating
  • Serve as an escalation point to mentor and coach junior engineers
  • Perform regular preventative maintenance checks on client servers
  • Diagnose system emergencies when they arise and persevere until they are resolved
  • Physical setup of new computers and software installation
  • Install and/or upgrade Microsoft Operating Systems
  • Install software, patches and updates on desktops, laptops and servers
  • Perform virus detection and removal
  • Configure and install firewalls to best practice standards
  • Follow Medicus IT's defined processes and standards
  • Network switch and server room cable management
  • Resolve backup issues and perform restore testing

System Administrator

Priority One Consulting
04.2019 - 10.2019
  • Handled company security policies and permissions
  • Part of Security Team and Culture Committee
  • Configured workstation to match business needs
  • Provided onsite /remote support for over 65 clients
  • Handled escalated tickets
  • Performed monthly calls with Administrator to strengthen relationship with Clients
  • Maintained and managed anti-virus software

Client Support Specialist

Priority One Consulting
10.2017 - 04.2019
  • Handle Support calls from Active Directory Issue to Network-level issues
  • Provide Thorough support and problem resolution for customers.

Tech Support Specialist

Dial America
06.2015 - 10.2017
  • Set up, tested and configured desktops, laptops and printers
  • Resolved Technical issues for company clients in person, and on the phone
  • Installed motherboards, processors, RAM and graphics cards
  • Created employee training materials and procedures to teach in-house workers proper software and hardware protocols

Architect Enterprise Intern

Dun & Bradstreet
11.2014 - 08.2015
  • Worked as a team member for system infrastructure development
  • Coordinated with cognizant architects to develop system design for Client Company
  • Led Project conference for shareholders to discuss and develop course of action to complete assigned project.

Education

Bachelor of Science - Computer Forensics

Devry University
06.2014

Associate of Science - Computer Science Systems

Rockland Community College
08.2009

Skills

  • Skills
  • Active Directory
  • Network (WAN/LAN)
  • VMWare
  • Microsoft Windows 7/81/10, MAC OS X
  • Root Cause Analysis
  • Technical Analysis
  • Disaster Recovery
  • Hardware and Software Installation
  • Virtualization Technologies

Certification

  • Microsoft 365 Certified Training - 2021
  • 3cx Basic Training - [2023]
  • Datto Certified Deployment Specialist in Continuity Training - [2022]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursWork from home optionPersonal development programsPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Interests

Listening to music

Cooking

Physical activities

Timeline

Systems Engineer II

MedicusIT Consulting
2021.01 - Current

Onsite Engineer

MedicusIT Consulting
10.2019 - 10.2020

System Administrator

Priority One Consulting
04.2019 - 10.2019

Client Support Specialist

Priority One Consulting
10.2017 - 04.2019

Tech Support Specialist

Dial America
06.2015 - 10.2017

Architect Enterprise Intern

Dun & Bradstreet
11.2014 - 08.2015

Bachelor of Science - Computer Forensics

Devry University

Associate of Science - Computer Science Systems

Rockland Community College
Stanley Morbeth