Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to delivering positive and memorable experiences for every customer. Proven ability to handle high-pressure situations while maintaining service quality.
Overview
12
12
years of professional experience
Work History
Safety Ambassador
Black Culture Zone
Oakland, California
02.2025 - Current
Promoted safety awareness among community members through workshops and events.
Conducted regular safety inspections to identify potential hazards in public spaces.
Engaged with residents to address safety concerns and provide resources for improvement.
Facilitated training sessions on emergency preparedness and response strategies.
Conducted drills and training sessions related to emergency preparedness plans.
Maintained a safe working environment by conducting regular inspections of equipment, facilities, and grounds.
Supervised main work areas within the company and removed debris to prevent accidents and mishaps.
Developed and created materials for new employee health and safety orientations.
Auto Detailer
Merced Mall Car Wash
Merced, California
01.2019 - 01.2025
Cleaned and polished vehicle exteriors using high-quality detailing products.
Vacuumed and shampooed interiors to enhance customer satisfaction and comfort.
Inspected vehicles for damage before detailing, documenting any issues found.
Managed inventory of cleaning supplies, ensuring availability for daily operations.
Trained new staff on detailing techniques and best practices for efficiency.
Maintained a clean and organized work environment to promote safety standards.
Provided excellent customer service by addressing inquiries and feedback promptly.
Served clients with on-site detailing services at businesses and homes.
Treated engines with degreasing agents to make them look clean and new.
Performed minor repairs such as fixing broken trim pieces or replacing door handles.
Changed faulty light bulbs on headlights or taillights.
Removed minor flaws in refinish using sanding and buffing.
Truck Driver
Goodwill Industries of the Eastbay
Oakland, California
03.2014 - 10.2018
Operated delivery trucks to transport goods across the East Bay region.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Maintained accurate logs of routes and delivery times for tracking purposes.
Managed personal driving time according to Hours of Service regulations.
Loaded and unloaded items efficiently at designated locations.
Collaborated with team members to plan optimal delivery schedules.
Communicated with dispatchers regarding pickup and delivery times.
Communicated effectively with customers regarding delivery status and issues.
Provided customer service by responding to inquiries about services offered or directions to destination locations.
Assisted in training new drivers on company policies and safety procedures.
Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
Reported all accidents or violations to management immediately upon occurrence.
Construction Worker
Nemo Building Systems
Lathrop, California
08.2014 - 01.2016
Operated heavy machinery to assist in various construction tasks.
Assisted in the installation of building frameworks and structures.
Repaired damaged structures with appropriate materials including wood and metal components.
Optimized construction workflow by facilitating movement of heavy objects. into place with cranes or hoists.
Transported materials from one site location to another using trucks or trailers.
Followed safety protocols to maintain a secure work environment.
Ensured proper functioning of all tools by conducting regular maintenance checks.
Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.