STANY K TWIKALABIMPA
Castle Rock,CO
Summary
A dedicated business professional with expertise, positive energy, commitment to excellence, problem-solving skills and love of being part of a team with a passion for excellence and service.
Overview
15
15
years of professional experience
Work History
Specialty Sales Manager
The Home Depot
09.2022 - Current
- Led specialty standards, focused on teaching selling skills and sales behaviors
- Built relationships with customers and the community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Business Coach
Walmart
10.2019 - 09.2022
- Led and developed teams effectively by teaching, training, and actively listening to associates;
- Provided customer service, expectations, and guidance to implement business solutions; and communicated business objectives to teams effectively
- Fostered positive, proactive, and professional relationships to achieve short- and long-term business and financial goals.
Assistant Store Manager
Walmart
07.2015 - 10.2019
- Assisted in the operation of a facility and performed additional job-related responsibilities and duties throughout the facility as assigned and/or as necessary to achieve business and financial goal
- Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Zone Manager/Supervisor
Walmart
08.2014 - 07.2015
- Assisted in driving the achievement of financial goals in multiple departments by ensuring associates follow the inventory management process.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Department Manager/DSD and Sales Associate
Walmart
09.2011 - 08.2014
- Maintained the department in accordance with company policies and procedures by receiving and stock merchandise/supplies from distribution center, properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
- Provided customer service and supervised associates in the department by assigning duties, making sure merchandise is in stock, communicating goals, providing feedback and follow-up.
Market Research and Specialist
Sampling Research
12.2009 - 10.2010
- Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
Assistant Professor
University Of Kinshasa
12.2008 - 08.2011
- Assisted professors in teaching classes.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Education
Ph.D. - Business Administration / Strategic Management
University of The Cumberlands
Williamsburg, KYCurrent
MBA - Business Administration / Finance And Accounting
Regis University
Denver, COBachelor of Science - International Relations
University of Kinshasa
Kinshasa / CongoHigh School Diploma -
College Saint Esprit
Kinshasa / Congo12-2003
Skills
- Management
- Business Strategy and Development
- Decision-Making and Team-building
- Knowledge of Microsoft Office – Word, Excel, PowerPoint
- Project Management, Planning, and Coordination
- Analytical and Critical Thinking
- Sales and Marketing Strategy
- Sales Forecasting
- Adaptability
- Group and Individual Instruction
- Public Speaking
Languages
English
Full Professional
French
Native or Bilingual
Swahili
Full Professional
Lingala
Full Professional
Tshiluba
Full Professional
Kikongo
Professional Working
Timeline
Specialty Sales Manager
The Home Depot
09.2022 - Current
Business Coach
Walmart
10.2019 - 09.2022
Assistant Store Manager
Walmart
07.2015 - 10.2019
Zone Manager/Supervisor
Walmart
08.2014 - 07.2015
Department Manager/DSD and Sales Associate
Walmart
09.2011 - 08.2014
Market Research and Specialist
Sampling Research
12.2009 - 10.2010
Assistant Professor
University Of Kinshasa
12.2008 - 08.2011
Ph.D. - Business Administration / Strategic Management
University of The Cumberlands
MBA - Business Administration / Finance And Accounting
Regis University
Bachelor of Science - International Relations
University of Kinshasa
High School Diploma -
College Saint Esprit
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