Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stanza Walker

Atlanta,Ga

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Custodian

Gordon Food Service
01.2022 - Current
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.

CASHIER/ REGISTERED PHARMACY TECH

PUBLIX
Marietta, GA
02.2007 - 03.2022

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  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted in training new employees on pharmacy procedures.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Cashier/ Registered Pharmacy Tech

Winn Dixie
The Villages, FL
02.2017 - 10.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained work area and kept cash drawer organized.

Education

High School Diploma -

Wildwood High School
05.2009

Registered Pharmacy Tech in The State of Georgia

Some College (No Degree) - Pre Pharmacy

Atlanta Technical College
Atlanta, GA

Skills

  • Resolving insurance rejections
  • Billing issues
  • Prescription filling
  • Drug inventory management
  • Stocking shelves
  • Patient profiling
  • Customer service
  • Cash handling
  • Pharmacy paperwork
  • Prescription verification
  • Pre-packing medicines
  • Drug order checking
  • Control medication counting
  • Liquid measurement
  • Cycle counts
  • Prescription checking
  • Enterprise system
  • Pdx system

Certification

  • Registered Pharmacy Tech

Timeline

Custodian

Gordon Food Service
01.2022 - Current

Cashier/ Registered Pharmacy Tech

Winn Dixie
02.2017 - 10.2019

CASHIER/ REGISTERED PHARMACY TECH

PUBLIX
02.2007 - 03.2022

High School Diploma -

Wildwood High School

Registered Pharmacy Tech in The State of Georgia

Some College (No Degree) - Pre Pharmacy

Atlanta Technical College
Stanza Walker