Star Carter
Houma,LA
Summary
Dynamic professional with a proven track record at the Department of Children and Family Services (DCFS), enhancing office efficiency and document management. Excelled in roles requiring exceptional organizational and communication skills. Demonstrated leadership at Brooke's Snoworld by boosting team performance and resolving conflicts. Expert in Excel spreadsheets and fostering customer service excellence.
Overview
8
8
years of professional experience
Work History
Clerical Worker
Department of Children and Family Services (DCFS)
06.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Provided valuable support during audits by ensuring all documentation was well-organized and easily accessible.
- Improved office efficiency by streamlining filing systems and organizing document storage.
- Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Manager
Brooke's Snoworld
02.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Applied Science - Accounting Technology
Fletcher Community College
Thibodaux, LA05-2025
High School Diploma -
Thibodaux High School
Thibodaux, LA05-2018
Skills
- Scheduling appointments
- Filing systems
- Typing speed
- Document management
- Customer service
- Time management
- Data entry
- Verbal and written communication
- File organization
- Excel spreadsheets
Timeline
Clerical Worker
Department of Children and Family Services (DCFS)
06.2022 - Current
Manager
Brooke's Snoworld
02.2017 - Current
Associate of Applied Science - Accounting Technology
Fletcher Community College
High School Diploma -
Thibodaux High School
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