Barbara Scott
Yeadon ,PA
Summary
Dynamic Supervisor with a proven track record at Allied Universal Security Services, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while fostering a culture of excellence. Committed to decision-making and attention to detail, consistently improving customer satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Private Armed Security
Allied Universal Protection Services
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Published Author
Self Employed Published Book Author
Lansdowne, PA
04.2022 - Current
- Participated in brainstorming sessions to generate fresh ideas for new stories and projects.
- Adapted writing style to cater to various target audiences across different platforms effectively.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Developed and pitched story ideas to editors.
Supervisor
Allied Universal Security Services
Lancaster, PA
05.2014 - 09.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Supervisor
Park Lane Senior Living
West Chester, PA
02.1995 - 08.1999
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisor
Unicorn Service Company
601 E Street NW. Washington. DC
02.1993 - 05.1994
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
Bachelor In Criminal Justice - Criminal Justice
University of Maryland Global Campus
Largo, MD 05.2024
Post-Graduate Certificate - Computer And Information Systems Security
Computer Programming Institutions
Philadelphia, PA01.1995
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Attention to detail
Timeline
Published Author
Self Employed Published Book Author
04.2022 - Current
Supervisor
Allied Universal Security Services
05.2014 - 09.2016
Supervisor
Park Lane Senior Living
02.1995 - 08.1999
Supervisor
Unicorn Service Company
02.1993 - 05.1994
Private Armed Security
Allied Universal Protection Services
Bachelor In Criminal Justice - Criminal Justice
University of Maryland Global Campus
Post-Graduate Certificate - Computer And Information Systems Security
Computer Programming Institutions