Summary
Overview
Work History
Education
Skills
Timeline
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STAR WYNN

Atlanta,GA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

7
7
years of professional experience

Work History

ASST MANAGER PARTIME

Family Dollar
01.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Senior Collector

APLINE BUSINESS SOLUTIONS
02.2021 - Current
  • Reduced delinquency rates by implementing effective collection strategies and maintaining a professional approach.
  • Improved customer retention through compassionate communication and negotiating mutually beneficial payment plans.
  • Maximized revenue recovery by conducting thorough account investigations and addressing discrepancies promptly.
  • Streamlined collection processes, resulting in increased efficiency and reduced operational costs.

Special Police Officer

Allied Universal Security
03.2019 - 03.2021
  • Enhanced public safety by conducting regular patrols and surveillance of assigned areas.
  • Assisted in crime prevention efforts by collaborating with local law enforcement agencies and community organizations.
  • Maintained order during special events, ensuring a safe environment for attendees and participants.
  • Reduced incident response time by effectively communicating with dispatchers and fellow officers using radio systems.

ASST MANAGER

KFC
02.2017 - 02.2019
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

High School Diploma -

Surrattsville High School
Clinton, MD
05.2017

Skills

  • Workforce Management
  • Contract Management
  • Business Development
  • Operations Management

Timeline

ASST MANAGER PARTIME

Family Dollar
01.2023 - Current

Senior Collector

APLINE BUSINESS SOLUTIONS
02.2021 - Current

Special Police Officer

Allied Universal Security
03.2019 - 03.2021

ASST MANAGER

KFC
02.2017 - 02.2019

High School Diploma -

Surrattsville High School

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