Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Open To Work

Starling Santos

Work Preference

Desired Job Title

Front Desk ConciergeTeller Coin Vault OperatorHVAC TechnicianConciergeCustomer Service Representative

Work Type

ConsultingFull TimeContract Work

Location Preference

On-Site
Location: Boston, MAQuincy, MABraintree, MA
Open to relocation: Yes

Salary Range

30/hr - 670/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekHealthcare benefits

Summary

Experienced Chauffeur with a strong focus on passenger safety and effective communication. Ensured timely arrivals and high customer satisfaction through diligent vehicle inspection and problem-solving. Delivered exceptional service by adapting to diverse client needs while navigating efficiently with GPS mapping.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Chauffer

Uber
Boston, MA
11.2015 - Current
  • Transported clients to various locations, contributing to high customer satisfaction
  • Provided reliable transportation by picking up and delivering clients using personal automobile, ensuring timely arrivals
  • Reported problems and codes promptly, ensuring vehicle safety and compliance

Front Desk Concierge

Beale`s LLC
Hingham Center, MA
05.2011 - 05.2015
  • Served as main point of contact for guests and visitors, addressing inquiries about hotel services and amenities, and providing tailored local recommendations to enhance their stay.
  • Maintained an atmosphere of hospitality and professionalism by accommodating special requests, quickly resolving concerns, and scheduling excursions
  • Demonstrated strong organizational ability by efficiently managing multiple guest requests while remaining on duty
  • Fostered positive guest experiences through friendly, caring, and patient interactions, ensuring satisfaction and loyalty.
  • Collaborated effectively with team members, utilizing excellent communication skills and an outgoing personality

Teller Coin Vault Operator

Bank of America
Dorchester, MA
01.2008 - 12.2008
  • Managed coin vault transactions with precise documentation for accountability.
  • Processed monetary transactions, ensuring timely and accurate service for customer satisfaction.
  • Balanced cash drawer while surpassing cross-selling targets.

HVAC Technician

Sears Holdings
Danvers, MA
10.2007 - 11.2008
  • Analyzed and inspected units to identify malfunctions and prevent future failures, minimizing repeat service calls
  • Performed preventative maintenance and repairs on waste oil units and boilers, extending equipment lifespan
  • Replaced filters, compressors, and fan motors, and cleaned fan coils to enhance system performance
  • Assisted in repairing commercial and residential refrigerators and air conditioners, enhancing system reliability
  • Completed service tickets and provided recommendations to customers based on system performance insights
  • Sold insurance and products for customers' appliances, increasing sales and customer retention

Education

Theology - Associate's degree

Mizpa Institute
Chandler, AZ
05-2024

Substance Abuse Certification -

Quincy College
Quincy, MA
12-2014

Associate of science - Human Services

Quincy College
Quincy, MA
09-2014

HVAC and Plumbing - EPA Universal

Old Colony Trade & Technical School
Brockton, MA
04-2006

Skills

  • Passenger transport
  • Luxury vehicle transport
  • Problem resolution
  • Cash handling
  • Vehicle operation
  • Specialized vehicle operation
  • GPS navigation
  • Traffic compliance
  • Vehicle inspection
  • Vehicle maintenance awareness
  • Ride scheduling coordination
  • Passenger safety
  • Vehicle cleanliness
  • Customer service
  • Client relations
  • Customer communication
  • Problem resolution
  • Problem solving
  • Adaptability
  • Change adaptability
  • Time management
  • Navigation skills
  • English proficiency
  • Reading comprehension
  • Cash handling
  • Scheduling
  • Effective communication
  • Problem solving
  • Effective communication
  • Change adaptability
  • Scheduling

Certification

• Driver's License
• EPA Universal
• EPA Type I, II and III
• HVAC Certification

Additional Information

Authorized to work in the US for any employer

Languages

  • English
  • Spanish, Fluent
  • English, Fluent

Timeline

Chauffer

Uber
11.2015 - Current

Front Desk Concierge

Beale`s LLC
05.2011 - 05.2015

Teller Coin Vault Operator

Bank of America
01.2008 - 12.2008

HVAC Technician

Sears Holdings
10.2007 - 11.2008

Theology - Associate's degree

Mizpa Institute

Substance Abuse Certification -

Quincy College

Associate of science - Human Services

Quincy College

HVAC and Plumbing - EPA Universal

Old Colony Trade & Technical School

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