Bret Carlton
Long Beach,CA
Summary
(Left arm amputee, I have no physical limitations or require accommodations)
Small family portfolio Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chauffer
Secure T Transportation
Los Angeles, California
08.2024 - Current
- Performed routine vehicle maintenance to ensure optimal performance and safety standards
- Exhibited safe driving practices by strictly adhering to all traffic regulations during operations
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly
- Optimized route navigation skills to minimize travel time and improve efficiency in deliveries
- Strictly adhered to company policies pertaining to punctuality, appearance standards and driving regulations.
Owner Operator; Manager; NEMT Caregiver
Barefoot Transportation Services; Barefoot Kid Kar
Long Beach, CA
02.2015 - Current
- Provided compassionate patient transportation by ensuring comfort throughout trip.
- Managed fleet operations efficiently by coordinating vehicle maintenance and optimizing routes for timely deliveries
- Organized schedules to enhance productivity and improve service delivery within the fleet
- Led a diverse team by motivating members to achieve performance goals
- Delivered exceptional customer service by addressing inquiries promptly and resolving issues to enhance client satisfaction
- Coordinated logistics to ensure effective employee operations and client satisfaction
Family Portfolio Property Management/Leasing Consultant
Carlton Family Residential Trust
Long Beach, CA
06.2007 - 06.2021
- Advertised units and negotiated leasing agreements to ensure compliance with Fair Housing standards; Completed all move in/out procedures
- Managed budgets effectively to control spending and optimize revenue across various properties
- Utilized accounting software, then Yardi and AppFolio to streamline financial processes to enhance reporting accuracy and management efficiency
- Facilitated effective renter communication to foster positive relationships and ensure renters needs were met promptly.
- Oversaw maintenance activities to guarantee optimal living conditions and address tenant concerns swiftly
- Prepared reports that analyzed the property's financial performance
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties
Fine Dining Server; Lead Server
Tracht's Restaurant; Long Beach Renaissance
07.2007 - 07.2008
- Facilitated efficient order taking processes to ensure accurate and timely service delivery
- Recommended optimal wine pairings to enhance the dining experience for patrons
- Demonstrated extensive menu knowledge to assist customers in making informed dining choices
- Arranged table settings to create an inviting and welcoming atmosphere for guests
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Led a team of staff members to achieve high levels of performance and customer satisfaction
Banking Teller
Farmers and Merchant Bank
05.2005 - 04.2007
- Managed cash handling procedures to ensure accuracy and security during financial transactions
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
- Oversaw account management processes to maintain strong client relationships and satisfaction
- Resolved complex problems by analyzing situations and implementing effective solutions
- Provided financial advising services to help clients achieve their financial goals and plans
- Processed transactions accurately and efficiently, ensuring compliance with company policies
Restaurant Server
Disneyland Resort
04.2003 - 06.2005
- Facilitated order taking processes to ensure accurate and prompt service delivery to guests
- Enhanced menu knowledge to effectively guide customers in their selections and improve dining experiences
- Coordinated table management systems to optimize seating arrangements and minimize wait times for patrons
- Resolved conflicts promptly and professionally, ensuring customer satisfaction and maintaining a positive dining atmosphere
- Implemented food safety standards to guarantee compliance with health regulations and promote a safe dining environment
- Demonstrated exceptional customer service skills, fostering positive relationships and enhancing overall guest satisfaction
Education
Bachelor of Science - Political Science/International Finance
ASU Online
Tempe, AZ06-2028
Skills
* Apartment maintenance
* Bookkeeping
* Chauffeur
* Customer Service
* Fair housing compliance
* Fine Dining Hospitality
* Fleet Maintenance
* Fleet Management
* Lease Agreements
* Leasing operations
* Maintenance
* Maintenance scheduling
* Marketing and advertising
* Office Administration
* Package Delivery
* Passenger Service
* Property management
* Property tours and inspections
* Rent collection
* Software utilization
* Tenant and eviction laws
* Valid California driver's license
* Yardi
Certification
- First Aid/CPR
- CA Driver's License
Timeline
Chauffer
Secure T Transportation
08.2024 - Current
Owner Operator; Manager; NEMT Caregiver
Barefoot Transportation Services; Barefoot Kid Kar
02.2015 - Current
Fine Dining Server; Lead Server
Tracht's Restaurant; Long Beach Renaissance
07.2007 - 07.2008
Family Portfolio Property Management/Leasing Consultant
Carlton Family Residential Trust
06.2007 - 06.2021
Banking Teller
Farmers and Merchant Bank
05.2005 - 04.2007
Restaurant Server
Disneyland Resort
04.2003 - 06.2005
Bachelor of Science - Political Science/International Finance
ASU Online