Starquasia Furbert

Work History

Amazon

10.2023 - Current

Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Pactiv

05.2021 - 09.2023

Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Collaborated with team members to optimize production processes and improve overall performance.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.

AnswerNet

01.2020 - 09.2020

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Premier Home Health Care Services

03.2013 - 06.2020

Improved patient well-being by providing compassionate and attentive personal care.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Wendys Restaurant

09.2009 - 03.2013

Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.