Starr Mattingly
Leitchfield,KY
Summary
Compassionate and Certified Peer Support Specialist with experience in facilitating group/individual sessions and navigating complex recovery journeys. Skilled in HIPAA-compliant documentation, insurance verification, and appointment scheduling. Dependable and detail-oriented exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
CommuniCareInc
Leitchfield, KY
2024 - Current
- Provided emotional support and guidance to individuals navigating mental health challenges.
- Facilitated group discussions, promoting peer connection and shared experiences.
- Assisted clients in developing coping strategies to manage stress and anxiety effectively.
- Collaborated with healthcare professionals to coordinate client care plans and resources.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Documented client interactions and outcomes, maintaining accurate and confidential records.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier/cook/key Holder
Hilltop
Brownsville, KY
2022 - 2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, enhancing satisfaction through knowledgeable service.
- Maintained cleanliness and organization of checkout area, contributing to a positive shopping environment.
- Collaborated with team members to expedite service during peak hours, improving overall efficiency.
- Handled returns and exchanges professionally, adhering to store policies while resolving customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook/Baker
Grayson County Board of Education
Leitchfield, KY
02.2019 - 07.2022
- Prepared nutritious meals adhering to dietary guidelines and safety standards.
- Operated kitchen equipment efficiently, ensuring proper functioning and cleanliness.
- Collaborated with team members to streamline food preparation processes.
- Assisted in inventory management, tracking supplies to prevent shortages.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Sunday School Teacher/Youth Leader/Childrens Churc
Ridgewood Baptist Church
Owensboro, KY
07.2015 - 2020
- Developed engaging lesson plans to enhance student understanding of biblical concepts.
- Fostered a supportive and inclusive classroom environment for diverse learners.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented creative teaching methods to maintain student interest and participation.
- Organized and led interactive activities that reinforced key learning objectives.
- Conducted assessments to evaluate student comprehension and adapt lesson plans accordingly.
- Coordinated special events, enhancing community engagement within church programs.
- Managed classroom behavior effectively, maintaining a respectful atmosphere conducive to learning.
- Collaborated with fellow teachers to share best practices, resources, and ideas for continuous improvement.
Education
GED -
Adult Education Center
Leitchfield, KYSkills
- Problem-solving skills
- Mental health advocacy
- Mental health services
- Leadership skills
- Appointment scheduling
- Effective collaboration and interaction
- Providing direction
- Planning skills
- Documentation and reporting
- Team collaboration
- File and record keeping
- Positive patient experiences
- Referral coordination
- Treatment Planning
- Clinical services
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Safety protocols and procedures
Certification
Certified Peer Support Specialist
Certified Family Leadership Academy
Certified Paraeducator of Kentucky
Certified WRAP
Department for Behavioral Health Developmental and Intellectual 96.73 present hours.
Timeline
Cook/Baker
Grayson County Board of Education
02.2019 - 07.2022
Sunday School Teacher/Youth Leader/Childrens Churc
Ridgewood Baptist Church
07.2015 - 2020
Peer Support Specialist
CommuniCareInc
2024 - Current
Cashier/cook/key Holder
Hilltop
2022 - 2023
GED -
Adult Education Center