Starrse Wiley
South Bend,IN
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Out of School Youth Case Manager
Workone
South Bend, US
01.2024 - Current
- A youth specialist is a social services professional who advocates for the best interests of kids and adolescents by providing them with support and facilitating access to assistance programs
- Youth specialists work directly with children to identify any risk factors for abuse or neglect, provide them with guidance to develop life skills and share resources to assist families in their journey
General Supervisor
Rite Of Passage
South Bend, US
09.2021 - 12.2024
- Company Overview: Rite Of Passage is a private secure program serving male youth between the ages of 14 and 18 with a history of delinquent behaviors, mild mental health issues, abuse, neglect and trauma needs, as well as students who did not thrive in less restrictive settings
- Conducted regular performance evaluations for subordinate employees.
- Monitored employee productivity and attendance records.
- Making the biggest impact by supporting the youth with everyday obstacles, introducing cognitive thinking for better outcomes in life.
- Also, play a major role in vocational plans, assuring the youth maintain positivity in the community.
- Rite Of Passage is a private secure program serving male youth between the ages of 14 and 18 with a history of delinquent behaviors, mild mental health issues, abuse, neglect and trauma needs, as well as students who did not thrive in less restrictive settings
- Mentored, trained and supervised staff on a daily basis.
- Coordinated schedules of shift workers to optimize efficiency.
Family Support Specialist
Family and Children Center
South Bend, US
09.2023 - 01.2024
- Family Support Specialist in this position at the Family and Children Center
- I assist multiple families with Children with their daily tasks, providing resources and support for families
Education
Associate's degree - Business Administration
Ivy Tech Community College
South Bend, IN09-2026
Skills
- Motivational Interviewing
- Staff Management
- Schedule development
- Staff Discipline
- Employee Motivation
- Project Management
- Staff Development
- Training and mentoring
Certification
CPR/First Aid, 01/01/24, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
- Employee of the Year, 01/01/23, Great recognition from youth and colleagues.
- Employee Of the Quarter, 11/01/22, Great recognition from youth and colleagues.
Timeline
Out of School Youth Case Manager
Workone
01.2024 - Current
Family Support Specialist
Family and Children Center
09.2023 - 01.2024
General Supervisor
Rite Of Passage
09.2021 - 12.2024
CPR/First Aid, 01/01/24, Present
Associate's degree - Business Administration
Ivy Tech Community College
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